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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Matheson I believe was the name of the rep that helped me. He was very friendly, thorough and super easy to work with. He is a great example of the kind of customer service the world needs more of.
Business response:
Christina, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great customer service
Business response:
Saundra, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The staff explained EVERYTHING about my TENS unit succinctly. I can now use it with confidence. They were also compassionate and empathetic. Thank you!
Business response:
Jane, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great customer service
Business response:
Beverly, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Mr. Fin contacted me about my prescription from the Dr office for a tense unit from zynex. Mr Fin, called, he was polite, knowledgeable, and very helpful. Felt like I was talking to a friend and not a stranger. He called me back today with an update because there was issues with my prescription from the Dr office, and insurance coverage. I look forward to getting my tense unit and to working with him in the future. If the other staff are was good as he is, they are very fortunate to have that quality staff. If you have... read more
Business response:
Jonathan, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
I am healing after surgery and an accident. In physical therapy I was put on a tens unit. I received such relief from the pain. The physical therapist told me that I could purchase a home unit to use and bring needed pain relief. Zynex came through for me! I was introduced to sales representative, Brian. He gave me a loaner Zynex unit for me to use until my own was delivered. Thank you Brian and Zynex for helping relieve some pain during this very difficult time.
Business response:
Thank you so much for your feedback Elizabeth! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
They were good to do business withand upstanding .
Business response:
William, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
quick and easy.
Business response:
Thank you so much for your positive feedback, Dale . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Very friendly people.
Business response:
Eric, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,760 reviews.
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.