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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Your customer service was excellent.
Business response:
Mary, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very Friendly, And Responsive
Business response:
Denise, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Thorough and polite. Clear information and status.
Business response:
Thank you so much for your positive feedback, Stephanie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
The person l spoke to was excellent. The professionalism and his explanation of the product was superb. I feel so confident that if l were to have any questions or problems at all that they will be handled immediately. I never expected the service that l received. I wish l could remember his name so that he would know what a great job he did.
Business response:
Michael, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Excellent 🤗 The representative was personal, friendly, knowledgeable, receptive, good listener,. He explained the entire process and what to expect.
Business response:
Rose, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Customer service is fantastic. I recently had to call about my leads not getting a good connection and they promptly handled the situation and sent it as a complimentary. Grateful for this prompt and courteous service. Thank you
Business response:
Christie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Excellent product and customer service
Business response:
Jennifer, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Was a very pleasant workers explained everything very nice and I could understand him very well
Business response:
Ruth, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Megan called to explain about this tool, which will hopefully relieve some of my chronic pain. From knowing almost nothing when I came home from the Doctor’s office til 2 hours later—Megan had the answers to all my questions. She was full of information, let me ask all the questions I needed and did all that in a kind & gentle way. I’m eagerly awaiting my unit.
Business response:
Susan, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,760 reviews.
Zynex Medical is open now. It will close at 5:00 p.m.