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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Jeffrey C.'s profile image
Jeffrey C. 
on Birdeye

3 years ago

Zynex Territory Mgr. Denise Mullen (in the New England area) provided outstanding service and guidance during my purchase of a cervical traction device. Denise went far beyond the call of duty. The customer service folks were also wonderful. And (due to the effort of Denise and the Zynex customer service staff) my insurance company paid a significant share of the cost (after my insurance co. had informed me that it was “not” covered). If more companies treated customers the way Zynex does, those companies would, like Zynex, ... read more

Business response:

Jeffrey , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

David D.'s profile image
David D. 
on Birdeye

3 years ago

You have great customer service and very polite. I’m very pleased with my unit and was very impressed with how easy it was to operate. Thank you very much for all your help!! 

Business response:

Thank you so much for your positive feedback, David . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Cheri C.'s profile image
Cheri C. 
on Birdeye

3 years ago

I received great customer service and was explained thoroughly of my purchase and am very excited about receiving it. Thank you 

Business response:

Thank you so much for your positive feedback, Cheri . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Deborah T.'s profile image
Deborah T. 
on Birdeye

3 years ago

Any questions were answered quickly & an understandable 

Business response:

Thank you so much for your feedback Deborah ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you. 

Kim G.'s profile image
Kim G. 
on Birdeye

3 years ago

Great product love having it as a convenient useful tool at home! 

Business response:

Thank you so much for your positive feedback, Kim . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Darlene B.'s profile image
Darlene B. 
on Birdeye

3 years ago

So far you have done very well 

Business response:

Thank you so much for your positive feedback, Darlene . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Robert W.'s profile image
Robert W. 
on Birdeye

3 years ago

Great over the phone help. 

Business response:

Thank you so much for your positive feedback, Robert . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Jennifer D.'s profile image
Jennifer D. 
on Birdeye

3 years ago

Next day call after my dr visit. Very friendly teps 

Business response:

Thank you so much for your positive feedback, Jennifer . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Susan H.'s profile image
Susan H. 
on Birdeye

3 years ago

Great customer service, very helpful and pleasant. The NexWave is an awesome little device, very compact, portable and easy to use. I highly recommend it and Zynex! 

Business response:

Susan , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.