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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Zynex Territory Mgr. Denise Mullen (in the New England area) provided outstanding service and guidance during my purchase of a cervical traction device. Denise went far beyond the call of duty. The customer service folks were also wonderful. And (due to the effort of Denise and the Zynex customer service staff) my insurance company paid a significant share of the cost (after my insurance co. had informed me that it was “not” covered). If more companies treated customers the way Zynex does, those companies would, like Zynex, ... read more
Business response:
Jeffrey , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
You have great customer service and very polite. I’m very pleased with my unit and was very impressed with how easy it was to operate. Thank you very much for all your help!!
Business response:
Thank you so much for your positive feedback, David . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
I received great customer service and was explained thoroughly of my purchase and am very excited about receiving it. Thank you
Business response:
Thank you so much for your positive feedback, Cheri . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Any questions were answered quickly & an understandable
Business response:
Thank you so much for your feedback Deborah ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Great product love having it as a convenient useful tool at home!
Business response:
Thank you so much for your positive feedback, Kim . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
So far you have done very well
Business response:
Thank you so much for your positive feedback, Darlene . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Great over the phone help.
Business response:
Thank you so much for your positive feedback, Robert . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Next day call after my dr visit. Very friendly teps
Business response:
Thank you so much for your positive feedback, Jennifer . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Great customer service, very helpful and pleasant. The NexWave is an awesome little device, very compact, portable and easy to use. I highly recommend it and Zynex!
Business response:
Susan , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.