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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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John H.'s profile image
John H. 
on Birdeye

3 years ago

Seems to work fine. However most of my pain is in back and shoulders so difficult to apply pads by myself. Expect to pay for device in full as insurance rarely covers any thing and Medicare never does. 

Business response:

Hello John , we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. We look forward to helping you. 

Virginia A.'s profile image
Virginia A. 
on Birdeye

3 years ago

They were very informative and I understood all the information clearly. 

Business response:

Thank you so much for your positive feedback, Virginia . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Bryant Y.'s profile image
Bryant Y. 
on Birdeye

3 years ago

Best service support n suggestions on all my questions. 

Business response:

Thank you so much for your positive feedback, Bryant . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Maria D.'s profile image
Maria D. 
on Birdeye

3 years ago

Great customer service and friendly and very helpful 

Business response:

Maria , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

David H.'s profile image
David H. 
on Birdeye

3 years ago

The device really helps. It relieves, or reduces pain and also helps to recover much faster. Need to be patient and persistent in using the device, it well worth your time. 

Business response:

David , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Yvonne A.'s profile image
Yvonne A. 
on Birdeye

3 years ago

Friendly service and great with answering my questions explained well and if I didn’t understand went back and explained it so I understood . Thank you so much😀 

Business response:

Yvonne , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Rebecca G.'s profile image
Rebecca G. 
on Birdeye

3 years ago

Love this machine and that I can take it on road trips 

Business response:

Rebecca , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Linda P.'s profile image
Linda P. 
on Birdeye

3 years ago

The phone call was very good, professional and the lady that helped me was very knowledgeable about the product. 

Business response:

Thank you so much for your feedback Linda ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you. 

Shirley V.'s profile image
Shirley V. 
on Birdeye

3 years ago

My experience with your Zynex team has been more than excellent! Such a warm, informative and professional team! Everyone has covered more information and assistance than I could possibly think of. I feel I am in the best of care and for that I am Blessed. This will be a great journey of my healing! I am so thankful to McKenzie (Zynex rep) Jerry and Mia! 

Business response:

Shirley , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.