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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The process was very simple, alot of communication from Zynex!
Business response:
Thank you so much for your positive feedback, Robert . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Awesome job
Business response:
Renee , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Still in process waiting to receive the device The staff was helpful and courteous thanks
Business response:
Thank you so much for your feedback Leslie ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
You were very quick in getting the machine to me. I am done with it though. I’m just not getting any relief.
Business response:
Thank you for your message. I have relayed your request to our Patient Support team. Someone will be reaching out to you by phone to assist. You may also contact us at 800-495-6670 7a-5p MST or at patientsupport@zynex.com. Regards.
Great customer service! Speedy response! Looking forward to delivery of machine. Pain meds don’t help so hopefully this will
Business response:
Thank you so much for your feedback Susan ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Great communication and explanation of product
Business response:
Mary Jane , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Pleasantly professional and simple information.
Business response:
Jimere , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Your representative was very informative and polite. He explained how the device was going to be billed through my insurance and if it was not covered, what my responsibility would be. I really appreciate this because I’ve had other Durable Medical Equipment companies tell me the item would be covered and then get a bill after the fact if it wasn’t covered. I appreciate how quickly Zynex will be shipping the item. I can’t wait to get the new, improved tens unit.
Great equipment and great customer service
Business response:
Herman , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,759 reviews.
When is Zynex Medical open?
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.