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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Perry S.'s profile image
Perry S. 
on Birdeye

3 years ago

Easy to work with. 

Business response:

Thank you so much for your positive feedback, Perry . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Karen C.'s profile image
Karen C. 
on Birdeye

3 years ago

Everyone at Zynex was informative and helpful. Many thanks to all the staff I spoke with including Brittany, Kate and Alisa. The final follow up call letting me know that my deposit was refunded was very much appreciated. 

Business response:

Karen , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Phillis J.'s profile image
Phillis J. 
on Birdeye

3 years ago

Excellent! Representative was very knowledgeable! 

Business response:

Phillis , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Margaret J.'s profile image
Margaret J. 
on Birdeye

3 years ago

The agent that I spoke with the other day was very patient and understanding with my needs! 

Business response:

Thank you so much for your feedback Margaret ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you. 

Carmen O.'s profile image
Carmen O. 
on Birdeye

3 years ago

Very informative and professional 

Business response:

Thank you so much for your feedback Carmen ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you. 

Karen W.'s profile image
Karen W. 
on Birdeye

3 years ago

From my experience with Zune’s 

Business response:

Thank you so much for your positive feedback, Karen . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Melinda P.'s profile image
Melinda P. 
on Birdeye

3 years ago

The TENS unit is helping me still on an every day basis. And I continue to receive timely replacement pads and batteries. I would say, however, that I rarely use the batteries as they only last two treatments and so therefore only one or two days. Not very good performance in my opinion. I hook up directly to a power source which does limit my location of treatment and restricts movement while using the unit. But it helps tremendously so I will continue to use it 

Business response:

Melinda , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Samantha A.'s profile image
Samantha A. 
on Birdeye

3 years ago

Phil, the person I spoke to on the phone was really kind and friendly and I felt like everything was explained very clearly. The device arrived two days after the phone call and came with everything I needed. The instructions were clear enough for me to get started on my own, but I also got a follow-up call in case I had more questions. Excellent experience! 

Business response:

Samantha , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Sandra L.'s profile image
Sandra L. 
on Birdeye

3 years ago

Very nice person could tell she was a concerned person, very polite! 

Business response:

Sandra , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.