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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Carla R.'s profile image
Carla R. 
on Birdeye

3 years ago

The CSA that I spoke with was very helpful and informative! There really weren't any questions to ask due to her precise explanation of what to expect throughout the whole process of the equipment prescribed! Thank you for that! 

Business response:

Carla , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Jodee W.'s profile image
Jodee W. 
on Birdeye

3 years ago

Very pleasant person called me to get the ball rolling in my in home stuff 

Business response:

Thank you so much for your positive feedback, Jodee . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Scott F.'s profile image
Scott F. 
on Birdeye

3 years ago

Great product and customer service! 

Business response:

Thank you so much for your positive feedback, Scott . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Sharwyn G.'s profile image
Sharwyn G. 
on Birdeye

3 years ago

Very helpful and friendly 

Business response:

Sharwyn , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Loretta A.'s profile image
Loretta A. 
on Birdeye

3 years ago

First, thanks for sending the survey through text! This is so much easier to get in touch with you. I appreciate everything you have done by sending me the stim machine. After Having the ACL surgery I have been having bad spasms and its taking time to regain my muscle tone again. However, I did have to say that the stim machine is helping me with the spasming. I’ll do the machine right before I go to bed - this way I can actually sleep at night without the spasm. If I skip a night the spasms happen. I can’t thank you enough ... read more

Business response:

Loretta , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Darrell M.'s profile image
Darrell M. 
on Birdeye

3 years ago

This buiness is OUTSTANDING!!!!! The customer service will blow your mind with how efficient they are with EVERY SINGLE DETAIL, they literally took care of everything for me by the time I even knew my doctor had sent them my prescription. Everything, insurance, everything!!!! And the lady that answered the phone!!! Her personally was amazing!!!! I love her, we joked and visited a minute. It was an incredable experience!!!! Defiantly worth leaving a killer reveiw to tell as many people as I can, " you should REALLY do your bu... read more

Vivian J.'s profile image
Vivian J. 
on Birdeye

3 years ago

The person I spoke with was very helpful, thoroughly checking the problem I was having with my Zynex equipment. She was cheerful and answered all my questions. A delightful customer service experience! 

Business response:

Vivian , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Tammy T.'s profile image
Tammy T. 
on Birdeye

3 years ago

Exceptional service. Once my physical therapist prescribed the device, to me having it to use only took a week. The device is easy to use and works wonderfully. 

Business response:

Thank you so much for your positive feedback, Tammy . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Vincent C.'s profile image
Vincent C. 
on Birdeye

3 years ago

Very polite and helpful the guy even took a little extra time to listen to my story about the first time I used their tens unit and how good it made my shoulder feel after being in a sling for two months stuck in the same position it hurt just to move it a little bit making it hard to sleep but after Nicole my therapist put the pads around my shoulder I was ready to hit the hay literally I started nodding out right there in my chair my story was a little longer telling it to the young man on the phone . I used an extra five... read more

Business response:

Thank you so much for your positive feedback, Vincent . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open at 7:00 a.m.