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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Zynex medical worked with my insurance company so I didn’t have too especially during a time when I was in a great deal of pain- I’ve been using their tens unit almost a year now with great results- no problems with the unit, and my replacement pads come in each month. Truly satisfied with this company:)
Business response:
Thank you so much for your positive feedback, Lisa . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
The product arrived promptly but the electrodes are inferior to Zynex electrodes! They do not stick as well.
Business response:
Thank you for letting us know about this issue, Janet . Your feedback is very important to us. We set a high standard for ourselves and sincerely apologize that standard was not met in your interaction with us. Please contact us at (800) 495-6670 and we would be happy to assist you in resolving your concerns.
Answered questions well and of great assistance cheerfully
Business response:
Thank you so much for your positive feedback, Margaret . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
The folks here are so incredibly helpful, kind, and patient. Their attitude is positive and willing to help. Loved my interactions with the staff. Highly recommend. Oh, and the device is incredible and has brought me much comfort and pain relief.
Business response:
Thank you so much for your feedback Brionna ! We are pleased to hear that our representative was able to assist and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you.
Great job! I liked it so much, I bought stock in Zynex.
Business response:
Thank you so much for your positive feedback, Samuel . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Your phone administration is great! Very patient and well versed on your product. The communication regarding billing and insurance could be better explained ahead of time to give them a break.
Business response:
Thank you so much for your positive feedback, Therese . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
This unit works great
Business response:
Patrick , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Good equipment and always on time with refills of battery and pads
Business response:
William , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
People I spoke with were nice and helpful. Shipping on the other hand stinks
Business response:
Thank you so much for your feedback, Marie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,762 reviews.
When is Zynex Medical open?
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.