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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very helpful in initial set up and attempts at rectifying issues with my insurance
Business response:
Thank you so much for your positive feedback, Anne . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
The representative was great!
Business response:
Oneika , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Your employee did a great job of explaining how my insurance works and offered several options.
Business response:
Sue , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The representative was very professional, very helpful, explained things in detail and gave me the opportunity to ask questions. I was a bit concerned since machine is being sent without insurance approval. The representative did a wonderful job reassuring me that tens unit can be returned without incurring a charge or I can make arrangements directly with them.
Business response:
Sarah , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great experience.
Business response:
Thank you so much for your positive feedback, Glenda . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Courtesy and the clear explanation
Business response:
Thank you so much for your positive feedback, Carmen . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Acted fast on getting the equipment to me and it works bettter than the old tens unit I had
Business response:
Barbara , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very courteous and respectful
Business response:
Thank you so much for your kind words, Timothy. We really appreciate you taking the time out to share your experience with us. Zynex Medical
The representative was professional, pleasant and explained everything in detail. Kudos on his customer service. I give him a 10 +! Linda
Business response:
Linda Ramirez , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.