This profile has been claimed by the business owner or representative.
1115 Capitola Rd, Santa Cruz, CA, 95062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 8:30 a.m. to 5:00 p.m. |
I am the family member of a recent patient. I live hundreds of miles away and relied on the staff for updates on my family member's care. They were always -- ALWAYS -- courteous, took their time with me, helped me understand the processes & treatments, and displayed extreme patience with the patient. The discharge nurse even re-made a follow-up medical appointment after it was missed following discharge from the facility. They go Above & Beyond. Your family will be well taken care of here.
Business response:
Hi, Laura. Thank you so much for leaving us a stellar review!
Our family is very grateful and thankful for the services that SCpa has provided to our family member that has been in need of medical care. Thank you all staff, doctors, physical therapist and nurses for your support and attention for patient care.
Business response:
Hi, Mirella. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
My uncle had back surgery at Stanford Hospital. He was then transferred to Santa Cruz Post Acute for his therapeutic recovery. The quality of care he has received has been outstanding. Our contact person Jessica has been on point updating us every step of his recovery. We are simply speechless at the marvelous care he has received, and how much improvement he has made, since he began his recovery journey. I thank every single staff member that has made my uncle's stay comfortable. On behalf of our family we highly recommend ... read more
Business response:
Hi, Veronica. Your feedback is highly appreciated. Thank you for the review!
After an extended stay in the ICUin Stanford. I was placed at post acute. I would stay for a few days shy of a year. Othink everyone did a great job. I wanted French toast more often but that being my only actual complaint, Id say that's pretty good. The physical therapists were very kind and really worked hard to get me up and moving. The nurses were professional and caring. FOr the complaints bout smell, no nursing facility will smell great. Just doesn't come with that territory. The ladies in the activity room were super... read more
Business response:
Hi, Ashley. We appreciate the rating, and are glad we could provide you with a positive experience!
My grandma was transferred to this facility after a hip replacement surgery. Their staff was very attentive, reassuring, and communicative. My family and I are extremely pleased and grateful for their support during her recover.
Business response:
Hi, Elisa. Thank you so much for leaving us a stellar review!
the cnas work there asses off-this is supposed to be the best in sc county-we need gov funding to hire more cna n rn help-they have a massive workload-
I'll start with the good. They do daily physical therapy, and massages, the building is new and clean, a safe area, the staff is very nice, they monitor the patients but don't hover, and the food is pretty good. The receptionist is awesome and always willing to help, schedule rides, and go above and beyond. If you want to talk to anyone else on the staff your best bet is to go to the location otherwise you will likely not hear back and no one will answer the phone. Being close by this didn't affect me too much, just inco... read more
So far so good with staff and accommodations. Brought my mom here after surgery and staff is extra attentive, Aaron, moms nurse goes above and beyond to help he feel comfortable. Mom enjoys the food, and the physical therapy has been great. Thank you staff of Santa Cruz acute!
I can give theme 5 stars for their service for how they take care of my mom and my family was fallow in all this hard period . Thank you again for your service
Santa Cruz Post Acute has a 3.7 star rating with 115 reviews.
Santa Cruz Post Acute is closed now. It will open tomorrow at 8:30 a.m.