Santa Cruz Post Acute

Kathy B. 

on Yelp

5 years ago

My mother died in this facility after a 5 month stay. After 3 weeks of "searching", the facility has not been able to locate any of her personal property, namely her glasses, watch, hearing aids and charger, bible and clothing. The rechargeable hearing aids were less than a year. I can only conclude that the hearing aids and charger were stolen since they cost $5,000 and the remainder of her personal belongings were thrown away. Heartbreaking in the light of only being able to see her through a window 3 times due to Covi... read more

Jackie R. 

on Yelp

6 years ago

My Mom has recent surgery for a Herniated Disc in her neck. 2 Days at Dominican then 9 days at Santa Cruz Post Accute for Rehab! Covid times we were not allowed in the Facility. Mom was do to be released Friday and they called Thurs wanting to keep her 5 more days for additional rehab...my Mom had already been pleading for us to bring her home as she'd get better at home rather being in there..they would stand her up and sit her down..no walking etc...we told the Facility to release her Friday..I am sooooo glad we did! My ... read more

Lal C. 

on Yelp

6 years ago

This place is deplorable! Dirty, old, disorganized, noisy, nursing staff lacks empathy and necessary training, etc. My family member was discharged with active C-Diff and a Stage 4 pressure wound. We were told that insurance would no longer cover "unnecessary treatment." Two minutes after discharge, I forgot to ask the Dr. (Dr. Potts) a question, and went back to ask him. His reply to me was, "He is discharged, and no longer my patient. You will have to get him to his primary care physician and ask them." ARE YOU KIDD... read more

Gsteshen S. 

on Yelp

7 years ago

It is a horrible place. Dark and grim, smelly, old building filled with the psychiatric patients. When the evening sets, they start screaming, running and acting. Then, the place resembles Bedlam. It is not possible to sleep. The level of noise from the patients, the loud music they play day or night, room call bells and machines approaches the industrial level requiring ear plugs or muffs to survive. Toilets are routinely unavailable. The place has numerous good nurses, but they cannot change how it is run. The management i... read more