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54th Street Scratch Grill & Bar
- Restaurants
- Shiloh, IL
About this business
Location details
3140 Green Mount Crossing Drive, Shiloh, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:30 p.m. | |
| Sat | 11:00 a.m. to 11:30 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
Came in for my free birthday meal today at lunch and sat in bar area with my party and had awesome service from bartender. Food delicious...service top notch and great music...one of my fav places to come with huge menu to choose from.
I love 54th Street Grill & Bar(Shiloh,IL) #GOOD FOOD GOOD SERVICE
A must stop if you are in Shiloh. Anyone considering opening a restaurant should visit this place first and use it as a model. Customer service from the second you walk through the door until you leave is exceptional - from every member of the staff you encounter. AND the food is great!
Had early dinner there yesterday. It was very good, as well as the service. Very clean and great music. Keep up the great work. Excellent place to eat.
Serving old food and poor service.
Business response:
Thank you Crystal , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
This is a terrible place to eat the. I went to the restaurant right before it closed they gave me some pasta that looked like it had been sitting up all day. I took my receipt and the food back a day later because I thought they where closed because of the holiday and of course I stay 29 mile up the road . The manager told me he wasn’t dealing with it I need to call corporate and I never heard from corporate 😞😞😞😞😞I drove 20 miles and I wasted 20.00
Former employee.I don't know about the food but the way employees are treated by management is horrible and the pay sucks. The bartender with the horrible face feels she can run off new employees. And management allows this. I refuse to work for a place that treats veterans like trash.
Every. Single. Time. I order take out - there is something terribly wrong with my food. Last time there was a giant hair in my pasta - THIS TIME… the cheese wrapper was included in my sandwich… This location’s quality has consistently decreased over the last year or two.
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Recommended#theShrooms. Not the customer service
Business response:
Thank you Shante , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Frequently asked questions about 54th Street Scratch Grill & Bar
How is 54th Street Scratch Grill & Bar rated?
54th Street Scratch Grill & Bar has a 4 star rating with 2,790 reviews.
When is 54th Street Scratch Grill & Bar open?
54th Street Scratch Grill & Bar is open now. It will close at 10:30 p.m.