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54th Street Scratch Grill & Bar
- Restaurants
- Shiloh, IL
About this business
Location details
3140 Green Mount Crossing Drive, Shiloh, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:30 p.m. | |
| Sat | 11:00 a.m. to 11:30 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
Service is absolutely awful!
Business response:
Thank you Alex , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Yikes! Extremely slow service and the food was awful. We waited over 20mins to even get waters! The happy hour drink prices are about the best thing this place has to offer. The avocado chicken sandwich had literally a teaspoon of avocado scraped on the bun and when we asked if we could get more for the sandwich, we got charged extra! Two thumbs down. Sorry not sorry.
Business response:
Thank you Rachel Marie , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
felt like cause it was late they really didn't care about the service and quality
Business response:
Thank you Mark , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
54th Street, listen to me...this will be the only and last time you treat my family and me like dogs. I’ve been coming to your establishment since you opened, and I’ve never been treated like a piece of sh!t like my family and I have experienced tonight. We initially tried to make a reservation for a party of 10, and right away you didn’t want to accommodate. So an 1 1/2 hour later as we are still waiting, we can over hear your manager and waitresses talk about us as you seat others before us. My niece, who is pregnant with ... read more
I ordered the sandwich and soup options thinking it would be a healthy choice..however turned out to be to salty the sandwich as well as the soup...when I spoke with manager about it we decided on a salad..however when it came it to was salty.. just paid my bill and left.. no need and saying more .at this point what the use.. wouldn't be going there again... sorry 54th but something had to be said..
Business response:
Thank you Veronica , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
The server was rude. My daughter asked for a side of ranch dressing and she left and never came back. We tried asking other waiters but they said I had to get it from my waitress. When she finally came back she had the bill in her hand. I said you never brought her dressing and she said "Oh well" and walked away. I asked for the manager and he never came to us. I would never go there again nor would I recommend this place to anyone.
Business response:
Thank you Collette , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
We went there last evening for my daughter’s birthday. We had about 20 people with us and the serving of the food was very slow. No one helped our waitress in serving our food and the birthday person never got her salad, brought her chicken wings out as an appetizer and that isn’t when she wanted it. It was cold by the time we got our food. No one wants to eat alone especially on her birthday.
Business response:
Thank you Vanessa , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Food came out cold. Stale fries n cold. Yes I ate it cause I was hungry n late evening.
Business response:
Thank you Disc , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
I ordered the grilled chicken salad and the chicken was not grilled enough and the vegetables was hard the onions was barely cooked and so was the peppers
Business response:
Thank you Debbie , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Frequently asked questions about 54th Street Scratch Grill & Bar
How is 54th Street Scratch Grill & Bar rated?
54th Street Scratch Grill & Bar has a 4 star rating with 2,790 reviews.
When is 54th Street Scratch Grill & Bar open?
54th Street Scratch Grill & Bar is open now. It will close at 10:30 p.m.