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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
I like the versatility in how it can be used.
We at phoenixNAP love the flexibility of deployment that 8x8 gives us. Before making the move to 8x8 we had problems with mobility and being able to deploy phones in different locations. 8x8 provide us that flexibility and ease of management. The dashboard is very easy to use that reduces the need to use 3rd party services to manage a PBX system for organization which depend on their phones for their daily business, but do not have enough need to hire full time telecommunications engineers. Lastly we love to be able to centr... read more
I love the fact that you have an app that I can download on my phone, which allows me to answer calls as if I am still at the office. I love the fax capabilities easy process and like the confirmations that 8X8 emails back to you when it has been successful. Great when you are trying to be a paperless office. The instant message is another great feature. I use that often. When on the phone and need to ask another employee a question. Or if I am remote, can ask questions without picking up the phone. The other great feature I... read more
When we were looking for a virtual, cloud based phone service we wanted one that had an inter-office offering (VOD), as well as a complex call center solution (VCC)...and 8x8 had them both. Over time they also added full Zendesk (CRM) integration; so as you can see they are a comprehensive virtual phone solution. Our overall experience has been excellent!
We inherited 8x8 when we took over an insurance company office form one of our peers. In the process of changing accounts I had to get on with tech support to everything working for us. I must say I was quite impressed with the tech's comfort and knowledge of the service. Also I felt like I was talking to someone down the street instead of around the globe. The tech stayed with it until all was just right and we've had no problems whatsoever since. Kudos to 8x8!
I own an educational technology company that helps individual schools, school districts, and state education program launch or expand online learning programs for their K-12 students. We handle everything from content to teachers to student support to tech issues---every detail of an online user's experience. We do this so well that 94% of the students who complete our courses earn credit from their schools. This means we are very, very busy. We recently relocated to a new office just as one of our busiest enrollment periods... read more
The flexibility of having a corporate phone system wherever I am.
Our business loves the ease and convenience of 8x8 phone and faxing services. In the transition to a paperless office, the e-Fax service is an important technology we value. 8x8 helps our office maintain our busy home and work lives by allowing us to use our business phone any where from any phone. In times of internet outages, we turn on the 8x8 app to keep our phones ringing, seamlessly. There is so much value in the streamlined processes that 8x8 allows when setting up anything from auto attendant to personal voicemails t... read more
The system allows our two offices to stay easily connected. Virtual meetings allow us to communicate easily as if we were all in one location. The virtual fax service also allows us to meet the needs of our customers and vendors who require the use of a fax. After being with 8x8 for many years, our rep was also able to work to lower our total cost with 8x8. Very great service making that happen quickly and painlessly.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.