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8x8

4.8

Technology
Campbell, CA

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.

4.86,447 reviews

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ROB C.

on Birdeye

a year ago

I love 8x8.

Business response:

Hi Rob! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

ABRAHAM M.

on Birdeye

a year ago

We are still working together with amazing people to work with.

Business response:

Hi Abraham! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

ARIF G.

on Birdeye

a year ago

I loved how the 8x8 representative was so caring and very patient with my questions!

Business response:

HI Arif! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!

TERA C.

on Birdeye

a year ago

We love 8x8! Our favorite Cloud Solution.

Business response:

Hi Tera! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

PAUL M.

on Birdeye

a year ago

8x8 is a good VoIP platform. The call quality, feature set and support is on par with other providers but their cost tends to be a little bit lower. We replaced our mixed on-prem and VoIP phone systems with 8x8 (work and VCC) as a single solution about 3 years ago and have been happy with the results. 8x8's live support has been especially helpful when we run into issues like corrupt accounts, questions on configuration and integration or even getting designated as spam. Their online help and knowledge base does need to be... read more

Business response:

Hi Paul! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!

AMEYA D.

on Birdeye

a year ago

8x8 is wonderful and great to work with. The dashboard and reporting feature from the analytics tab is awesome!

Business response:

Hi Ameya! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

KENNETH F.

on Birdeye

a year ago

8x8 is an outstanding communications solution. I just love the very friendly screen interface. It is so easy on the eyes.

Business response:

Hi Kenneth! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

DEREK M.

on Birdeye

a year ago

8 x 8 is an outstanding call center platform and serves as a great "all in one" voip system that fits our companies needs. The one thing holding me back from giving it a 5 star review is that I wish the VO and VCC could be integrated into one system, basically have the best functions of the VCC transfer over to the VO for use. Using the two systems separately everyday is confusing and difficult. I just wish it was ONE call center system, a TRUE all in one.

Business response:

Hi Derek! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!

JULIE M.

on Birdeye

a year ago

We have been using 8x8 for 10 years now and have little to complain about. All of my team members work remotely. We rely on the unified communications of our 8x8 product to provide the best customer support experience we can for our clients.

Business response:

Hi Julie! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!