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8x8

4.8

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.86,459 reviews
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KYLE B.'s profile image
KYLE B. 
on Birdeye

a year ago

It has been a pleasure working with 8x8. They always keep me informed of new updates and upcoming trainings. 

Business response:

Hi Kyle! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

THOMAS B.'s profile image
THOMAS B. 
on Birdeye

a year ago

The service works well. It has a lot of capabilities and at times is less than straight forward on how to configure things but I have seen a steady trend to make it easy to use. Technical support has worked well the few times we needed it. Call quality is good even on my current less than optimal network configuration. 

Business response:

Hi Thomas! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

CHARLES M.'s profile image
CHARLES M. 
on Birdeye

a year ago

Works well and has reliable call quality 

Business response:

Hi Charles! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

HIRA D.'s profile image
HIRA D. 
on Birdeye

a year ago

The technical service is great as well as the support. 

Business response:

Hi Hira! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

SUZIE W.'s profile image
SUZIE W. 
on Birdeye

a year ago

Wish I had better help with set up. Lots of confusion to make it all work. 

Business response:

HI Suzie! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

JAMES D.'s profile image
JAMES D. 
on Birdeye

a year ago

The video quality is amazing on a video conference. I like the ability to use on my mobile devices: phone & tablet. I was able to import my numbers too - even have a fax line. The functionality is priceless. Great system. 

Business response:

Hi James! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

THOMAS H.'s profile image
THOMAS H. 
on Birdeye

a year ago

Experienced suggestions helping the new novice user of web mastering the 8x8; each informative setting and support helpful guides are building a better market with my pitch and business. 

Business response:

Hi Thomas! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

JEREMY R.'s profile image
JEREMY R. 
on Birdeye

a year ago

Overall customer support is knowledgeable and able to fix most issues. They are slow to return calls, however. 

Business response:

HI Jeremy! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

CIRILO P.'s profile image
CIRILO P. 
on Birdeye

a year ago

Great service! Uptime is 99.9999999999%. 

Business response:

HI Cirilo! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.8 star rating with 6,459 reviews. 

When is 8x8 open?

8x8 is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com