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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
Prompt response. Unfortunately, the product has certain limited options for Canadian clients.
Business response:
Thank you for your feedback, Jasmine. We appreciate your prompt response. We apologize for any limitations you experienced as a Canadian client. If you have any specific concerns or suggestions, please feel free to contact us.
I appreciate the convenience and user-friendly functions of the application. In addition, if there are any tech-issues, they are resolved in a timely manner which is very helpful.
Business response:
Thank you for your positive feedback, Stefani! We're glad to hear that you find our application convenient and user-friendly. Our team is always here to assist you with any tech issues you may encounter.
Application is easy to use. I have totally done away with physical desk phones for my team. We all either use the web app or a mobile device for the call center.
Business response:
Thank you for your feedback, Jon! We're glad to hear that our application is easy to use and has helped streamline your team's communication. We appreciate your support!
I have been using 8x8 for several months now & have been very pleased. The phone service is great. I have always experienced perfect phone quality. They have frequent trainings available if you are interested. I am also pleased with the cost.
Business response:
Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Lynn.
The service works really good the support team assist as soon as possible. There are a couple of problems with the eight by eight application sometimes it doesn't work as it should and there are a couple things that we cannot do without the 8 by 8 assistant. So it takes more work to create a case every time we have to solve a problem. Besides that the service is really good.
Business response:
Thank you for your feedback, Diana. We appreciate your positive comments about our service and the prompt assistance from our support team. We apologize for any inconvenience you experienced with the 8x8 application. If you have any specific issues, please feel free to contact us so we can assist you further. We value your business and will continue to improve our services.
8x8 is an easy to administer phone system for beginner telephone administrators to advanced. Documentation and learning paths are extremely helpful! The uptime is fantastic too!
Business response:
Hi, Crystal - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.
8x8 is really an effective and robust tool for all the requirements of a call service. In addition to this, it is very user friendly and can be expandable on the fly also if required as per future needs.
Business response:
Thank you for your positive feedback, Rajesh! We're glad to hear that 8x8 has been effective and user-friendly for your call service needs. We appreciate your mention of its expandability as well.
Easy to set up and use.
Business response:
Thank you for your positive feedback, Whitney! We're glad to hear that you found our services easy to set up and use.
Experienced technical support staff
Business response:
Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Denise! We will take this feedback and continue to provide the best for our customers.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,486 reviews.
When is 8x8 open?
8x8 is open now. It will close at 5:00 p.m.