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8x8 Contact Center
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
8x8 VCC Review Use Cases and Deployment Scope - Our Enterprise Company several types of Business Lines are using VO/VCC Services within our Organization, including Payroll Services, Global MSP Services Team, and CDS for Recruiting Team8x8-VO/VCCCurrently being user in Several Ways as followsVO (Virtual Office) End use End Point (Phone)VO (Virtual Office) Auto Attendants as Call Routing for Internal and External ResourcesVCC Hybrid of Call Centers including IVR and Internal/External Call RoutingVCC IVR for basic Call Routing ... read more
8x8 brought agility and reduced our cost to operate a phone system. Use Cases and Deployment Scope - 8x8 Contact Center is currently being used partially within our organization. We primarily use it for our call center and our NOC which relies on a contact center for their day to day job operations. The system delivers agility in implementation which is something we didn't have before. Pros - Agility of deployment -Mobility for users -Manageability Cons - Software client would be ideal for specific cases Likelihood to Recomm... read more
8x8 dramatically reduces communications costs Use Cases and Deployment Scope - We used 8X8 primarily for our VOIP service. It worked flawlessly for over a decade across the entire company. 8X8 enabled us to have employees working from home and around the world, while also providing a local presence. It dramatically reduced our communications costs. Our salespeople around the world were able to have a local United States number and avoid long distance back to HQ and other Radixx personnel. Pros - Sound quality is outstanding ... read more
Frequently asked questions about 8x8 Contact Center
How is 8x8 Contact Center rated?
8x8 Contact Center has a 4.4 star rating with 317 reviews.
When is 8x8 Contact Center open?
8x8 Contact Center is closed now. It will open tomorrow at 9:00 a.m.