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A-1 Self Storage
- Self Storage
- Chula Vista, CA
About this business
Location details
810 Lazo Ct, Chula Vista, CA, 91910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
To add onto my review. I think what I find most upsetting, is that no one has reached out to my boyfriend about this. Not one word. The staff has not taken any time to follow up on this issue, why??
Business response:
Michele, we understand how frustrating break-ins can be. We are glad our management team was able to talk the situation through with your boyfriend and update him on the new, extra precautions we have put in place to prevent issues like this in the future, including added security patrols. If your boyfriend ever needs assistance or has questions, our staff is always here to help.
Amazing service look for Idalia she will help you. She's so amazing , friendly,kind and honest.
I started with a larger unit, but then donated some furniture, so I asked about transferring to a smaller unit. Idalia was very patient and answered all my questions about the process. I can see why she is in charge. I was almost going to move to another storage facility because of a special offer, but decided to stay at A1. You cannot beat great service!
Business response:
Hi, Lorraine. Your feedback is highly appreciated. Thank you so much for the review!
very clean and well organize, easy access to my stuff and always safe, Idalia was very helpful multiple times and always makes the process a breeze!
Business response:
We're happy to hear that you had an awesome experience, Santy!
They are very friendly. Also very professional. I had a small issue one time. Not even a complaint. The staff took the time to follow up on the issue a few days later with a phone call. I thought that was real cool.
I was completely satisfied with the customer service from Rey. He was professional and friendly. This was stressful when I walked in but he was patient! Thanks A1!
Business response:
Melanie, our goal is to make moving as stress-free as possible. I'm glad we could help.
This is my first time getting a storage unit. Rey was super helpful and very thorough! He gave me a detailed walk through and plenty of information to make a decision about which unit would be best. Thank you Rey and A-1 !! Great experience:)
Rey was impressive in his customer service. I was very surprised in how willing he was to show me many sizes in storage units. It is not common nowadays to find great customer service. Premises are well kept and very clean.
Business response:
Cesar, we appreciate you taking the time to share your experience with us! We agree, Rey is an asset to our team and we're delighted to hear you had such a positive experience!
Awesome service and very helpful! Rey really took his time to make the process easy and convenient in a uncomfortable situation. Definitely recommend!
Business response:
Alexander, we appreciate you taking the time to share your experience with us! We agree, Rey is an asset to our team and we're delighted to hear you had such a positive experience with him!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 178 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.