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810 Lazo Ct, Chula Vista, CA, 91910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I've only had the absolute best encounter at this location! Both people I spoke to were amazing and super helpful! I will definitely recommend this location to anyone looking for a storage unit. Thumbs up guys!
Business response:
Thank you so much for sharing your experience with us, Joy! We have a great referral bonus program if you do send anyone our way. Be sure to ask our team about all the details.
Hello . I'm taking the time to write an excellent review of this place thanks to the attention of Edson , I hope I wrote his name correctly . Congratulation , here is a good person with good manners , excellent customer service and commitment with his job .
Business response:
Thank you so much for taking the time to share with us! You got his name correct. I'll be sure to forward your kind words over to Edson. It will make his day.
As advertised. The are fast friendly and efficient. I you are looking for somewhere to store you goods this is the place. Employee's are polite and professional. No hidden fee's. This is the second time I have used them and pleased to be back again
Business response:
Thank you so much, Stacey. We value your business & appreciate that you've taken the time to share your storage experience!
Overall very satisfied with my rental unit (5x5) it was just enough room to store my items for a couple months while looking for a new apartment. It is a well maintained, and a clean storage ground. I always saw workers tending to different areas, always friendly. My unit was on the 3rd floor in the 800 area, my only negative comment is that the buildings aren't well ventilated, so whenever I went to my unit it felt like a sauna! So be prepared to shed a couple pounds while moving your items! Haha but again an overall good e... read more
Business response:
Thank you for the feedback, Daina!
Their facility is the best I've seen so far -- clean and appear very secure. The customer service experience is good for the type of business. The only gripe I really have is their pricing. I understand the whole idea of "we get what we pay for" -- sure, but to increase the rent every 3-4 months by $20 is absurd. Their reason? Maintenance and operating costs. Really? This company started my rent at $232 per month. Almost a year later, my rent got to almost $300 per month. I wished they gave me a heads up before I signed up f... read more
Business response:
Thank you for your feedback, Rommel. Our Area Manager attempted to contact you per your previous request. If you would still like to discuss your situation further, please give Brian a call back.
This place is fantastic! They had the perfect unit for what I needed and the place is so clean and well lit. There were always dollies when I needed one - even on busy days. Graciela was friendly and efficient checking me in and out. Should I need another unit in the are I know where I will go first!
Business response:
Thank you so much, Tricia! We value your business & appreciate that you've taken the time to share your experience.
For this being my first time utilizing a storage unit, I have to say Evan here at A-1 Self Storage made everything seamless. Before even visiting the location my wife called to get an estimate. I got an email right away from Evan with the costs. We went to this location after work and was accompanied with awesome/friendly service. The location is clean on the outside as it is on the inside. Evan gave us reassurance that rodent control is on premises 2x a month and as needed but facility hasn't had any issues with rodents. Wh... read more
Business response:
Welcome to A-1, Eddie! Thank you for sharing your experience. We'll be sure to forward your kind comments to Evan.
Excellent facility: well maintain; easy access; convenient hours. Very helpful staff. High recommend.
Business response:
Great to hear, Mark!
When we got there, Ray that we talked too was very helpful and very nice. Listened and showed us around and then concerned bout our needs. He went over and beyond my expectations!! We ended up holding our storage then I came in to reserve and get it, the woman that helped me Graciela. She was very helpful and made me feel like I can be comfortable leaving my stuff there. Answered all my questions I had at hand and easily answered them for me. Made sure we were set and that everything worked. That we also knew the information... read more
Business response:
We're so glad to hear about your positive experience, Lisa! Thank you so much for sharing. We'll be sure to forward your comments to Graciela.
A-1 Self Storage has a 4.7 star rating with 176 reviews.
A-1 Self Storage is closed now. It will open on Monday at 9:00 a.m.