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A-1 Self Storage

4.5
  • Self Storage
  • El Cajon, CA

About this business

Consumer ServicesSelf Storage

Location details

556 W Main St, El Cajon, CA, 92020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.5276 reviews
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Nickole M.'s profile image
Nickole M. 
rating
3 months ago

John was super nice, informative and I got a free pen. He showed us how to use the elevator to bring things up to the storage unit and offered us a free lock. 

Business response:

We're so happy we were able to help you out, Nickole! We'll pass your kind words on to John. Have an awesome day! 

Oscor R.'s profile image
Oscor R. 
rating
3 months ago

Great experience everything went smooth! Service was helpful and professional had no problems with anything 

Business response:

Thanks for sharing such a wonderful review of your experience, Oscor! It was a pleasure serving you. 

Maximino A.'s profile image
Maximino A. 
rating
4 months ago

Helpful tips and friendly service. I needed a space for all my stuff moving from a 3 bedroom 2 bathroom to a small studio you have a few things left over. Part of growing up gotta have storage. 

Business response:

We love helping our customers feel confident about their storage choice. Thanks again, Maximino! 

DaRaya H.'s profile image
DaRaya H. 
rating
4 months ago

Gary was very helpful and informational. I recommend A1 self storage of El Cajon for your storage needs! 

Business response:

Thank you for sharing your thoughts with us, DaRaya! We're so glad you had a pleasant visit and that you enjoyed meeting Gary! 

D'Shea W.'s profile image
D'Shea W. 
rating
5 months ago

Great experience. Gary helped me. He showed me around the unit and how to access the unit as well as the times open and closes 

Business response:

We're glad you had a great experience with Gary, D'Shea! 

Debbie S.'s profile image
Debbie S. 
rating
2 months ago

This is Debbie Scott again; your loyal customer for 6 yrs. I have already left a review and my "Thieft Issue of over half of my Storage locker nor have I received a call from your head office." The Most Important Fact I Failed to Mention in my first post is that, "I NEVER RECEIVED A KEY FROM A1 STORAGE WHEN THEY CHANGED THE LOCKS IN NOVEMBER 2018 WHEN I MOVED IN, THEREFORE I HAD ZERO ACCESS TO MY STORAGE UNIT; ONLY THE EMPLOYEES OF A1 STORAGE DID. I really hope that this horrific event doesn't happen to anyone else and I am... read more

Business response:

Hi there, Debbie. Our team would like the opportunity to discuss your experience further. Feel free to email us at a1customerservice@a1storage.com with more information so that we can better assist you. We hope you have a wonderful day and look forward to hearing from you. 

Debbie S.'s profile image
Debbie S. 
rating
4 months ago

I am a "New Testament Christian, and was suffering a unbelievably ongoing traumatic situation, when I put all my Apartment in storage. Unfortunately it took me Six Years to be emotionally and physically ready to return to pick up my belongings. I paid on time every month, only to finally be able to retrieve my items and Over Half Of My Storage unit had been emptied out; and employee stated that they changed the Locks on all the Units the Month I stored my items; I had also been paying Insurance for my Unit (Not worth it unle... read more

Business response:

Hi there, Debbie. Our team would like the opportunity to discuss your experience further. Feel free to email us at a1customerservice@a1storage.com with more information so that we can better assist you. We hope you have a wonderful day and look forward to hearing from you.  

Xoxoxo B.'s profile image
Xoxoxo B. 
rating
a year ago

Ariana was very helpful and polite! she assisted me with a unit that best fit my need and was in my price range! 

Business response:

We're excited to hear that Ariana provided an amazing rental experience! Please let us know if we can assist you with anything else in the future. We're always happy to help! 

David M.'s profile image
David M. 
rating
a year ago

This is by far the worst storage place I have ever done business with!! I was given a price and by the next month it gone up 25 bucks. The place closes at 5 o'clock or 6 o'clock on the weekends. That's when everybody needs to move their stuff. Why have it so early then if you're late, you have to actually call to get out of the place cause you're stuck in the place yeah it's the most ridiculously run place ever highly recommend not using this place at all. The manager Crystal is rude as can be. She should be flipping burgers... read more

Business response:

David, it appears that your review is for another storage facility, as our access hours are later than the ones you listed and we don't have a manager named Crystal. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.5 star rating with 276 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.