This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- El Cajon, CA
About this business
Location details
556 W Main St, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I am a "New Testament Christian, and was suffering a unbelievably ongoing traumatic situation, when I put all my Apartment in storage. Unfortunately it took me Six Years to be emotionally and physically ready to return to pick up my belongings. I paid on time every month, only to finally be able to retrieve my items and Over Half Of My Storage unit had been emptied out; and employee stated that they changed the Locks on all the Units the Month I stored my items; I had also been paying Insurance for my Unit (Not worth it unle... read more
Business response:
Hi there, Debbie. Our team would like the opportunity to discuss your experience further. Feel free to email us at a1customerservice@a1storage.com with more information so that we can better assist you. We hope you have a wonderful day and look forward to hearing from you.
Ariana was very helpful and polite! she assisted me with a unit that best fit my need and was in my price range!
Business response:
We're excited to hear that Ariana provided an amazing rental experience! Please let us know if we can assist you with anything else in the future. We're always happy to help!
This is by far the worst storage place I have ever done business with!! I was given a price and by the next month it gone up 25 bucks. The place closes at 5 o'clock or 6 o'clock on the weekends. That's when everybody needs to move their stuff. Why have it so early then if you're late, you have to actually call to get out of the place cause you're stuck in the place yeah it's the most ridiculously run place ever highly recommend not using this place at all. The manager Crystal is rude as can be. She should be flipping burgers... read more
Business response:
David, it appears that your review is for another storage facility, as our access hours are later than the ones you listed and we don't have a manager named Crystal.
Clean place to store your items. Property is gated so it's tough to get in if you don't have the code, which I prefer. They keep the storage area nice and cool. Also, it's right off the freeway so it's easy to get to.
Business response:
Lesli, we are very happy we could provide you with a positive experience!
Jessica was very nice, reserved my unit online and went to the store and check in was easy. Jessica took the time to show me the unit and explained everything to me .
Getting storage was an easy process! Jessica was super nice helpful and professional :) I def recommend this place
Business response:
We're glad we could help, Alejandra! We'll be sure to let Jessica know how valuable she is to our team.
Jessica is great!! She was very professional and friendly Yaaay! Thank you so much appreciate it
They raise their prices a lot every year, so you're stuck paying unless you move your stuff. The staff is so-so, not super friendly. It does have better security though since nine units were broken into a few years back. I would recommend looking elsewhere.
Units are infested with critters. They also went up on the rent for the unit. The price isn't worth it.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.5 star rating with 289 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.