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A-1 Self Storage
- Self Storage
- Vista, CA
About this business
Location details
124 Nettleton Rd, Vista, CA, 92083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I chose A1 storage because it was so close to my house. I reserved a unit online and received an email and a phone call within minutes confirming my online information.. Everything went well and OK Vid did was super nice and accommodating and helpful. He gave me some tips on saving a few dollars here and there. I really am looking forward to storing my possessions here. The building is so nice and new and clean.
Business response:
Susan, we're thrilled you enjoyed our online reservation process and working with our team! If you ever need anything from us, we are here to help. Have a great day and thank you for choosing A-1 Self Storage!
This storage facility is very nice and clean, but I am giving 3 stars because they continuously raise their rates. That to me shows there is no sense of customer loyalty.
Business response:
Thank you for your feedback, Sydney. We, like most storage companies, move in customers at discounted rates. We, therefore, review those rates at 5-6 months and sometimes make adjustments accordingly. We then review rates again after another 12 months and evaluate market conditions and pricing.
Had my storage unit for about three years and have zero complaints. I wanted to give a special thanks to the manager, Vid, who was always so helpful and so nice in insisting with my move out. You're awesome- thanks Vid!
Business response:
Thank you so much, Felicia. We value your business & appreciate that you've taken the time to share your storage experience!
Great Business awesome hours and easy access to supplies. Online feature makes payments easy and efficient. Thank you would recommend!!!
I checked in here today and got myself a storage. I was EXTREMELY impressed with the outstanding customer service. I'm also very happy to say that i feel more than secure with my belongings being stored here. The storage building is equipped with cameras, it has a very cool breeze so your belongings possibly won't have a muggy smell after being stored. I highly recommend this place!!!!!
Business response:
DS, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
If you call for information you can expect a phone call every 3 days until they sell you or you tell them to stop and remove you from their list. Really?
Business response:
Charlie, Sorry you felt like we were bothering you - that's sometimes a tough balance for us as many people appreciate the follow up.
Great customer service, actually the best around here Vid was great he explained the whole process with such patience and ease THANK YOU SO MUCH VID in and out quickly, no stress and great discounts I would recommend this storage place to everyone
Business response:
Lisa, your wonderful feedback, and rating mean a lot to us. We'll definitely pass your comments on to Vid.
Excellent customer service. Vid goes above and beyond. The facility is very clean and well maintained. Affordable prices and easily accessible. I am a very happy customer!
Business response:
Thank you so much for taking the time to share your storage experience with us, Tommy. We'll be sure to forward your kind words to Vid. It will brighten his day!
Storage units are maintained pretty well; mine didn't have a light in it, but no big deal, the motion-sensored hall lights are pretty bright anyway. Most units are indoors and climate controlled. Elevators and wide halls make units easily accessible even with big furniture. Carts are available for use. Staff is super friendly and helpful.
Business response:
Thank you so much, Cris. We value your business & appreciate that you've taken the time to share your storage experience. While we do not offer climate controlled units at this location units the building's interior tends to remain cooler.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 306 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.