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2300 Poplar Blvd, Alhambra, CA, 91801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This was my first time renting a storage unit. As a college student, I noticed that sometimes the quality of customer service from particular businesses will be compromised because of my age and the perceived attitude that may come attached to it (19 year olds = rude to anyone). However, my customer experience with A-1 Self Storage changed my perception in regards to that. They were very friendly and helpful when it came to any questions I had regarding payments or my contract and took the time to really insure my experience... read more
Business response:
Thank you so much for sharing your experience with us, Desiree. We strive to offer the best service around, and it sounds like we hit the mark. We hope to see you again next summer!
So far! I love it! I've been there for 3 months got my first month free. Everything's clean and feels secure! I Would defenetly recommend it! I pay 102$ monthly plus a ten dollar fee (for insurance I think) it's mandatory. can't remember how big it is but I have my two couches a bed and the rest of my furniture
Business response:
Thank you for sharing your experience with us, Deborah. That $10 a month is for our customer protection plan. If you have any questions at all, just stop by the office and we'll be happy to help!
Evelyn was so helpful and the moment we walked in she is ready to help. She noticed that we were struggling with the front entrance, so she helped us find a unit in the back, where it was quieter and easier to move in. She also answered all my questions and showed the unit to us to make sure we are satisfied with the unit. The storage was new, clean and secured. We feel safe to store the belongings there. Definitely recommended.
Business response:
I'm so glad to hear that everything worked out for you, Kellie. Thank you for sharing your experience!
Really excellent customer service by Evelyn. She showed me 2 units and explained the process clearly and precisely. Everything was fast & smooth. So far I'm very happy with choosing this location.
Business response:
We appreciate the feedback, Jessica! Welcome to A-1 Self Storage.
Great and clean faculty Excellent customer service and the location is very new do you feel your items will be save there Both Evelyn and Kevin is accommodation and knowledgeable
The moment I stepped onto their property and saw the type of security they had there I instantly knew that I wanted to leave my old storage which was an old lack of security over-charging storage place down the road.. Evelyn and Kevin has this comfortable friendly aura around them that you can feel like you can trust them and they were going to be straightforward with you about their units. They were completely professional on every questions I had and tried their best to accommodate to any storage related request you had li... read more
Best self-storage customer service that I have experienced! Noelle, Evelyn and Kevin were amazing from the initial call to seeing the all new units, explaining the terms and fees (some of the lowest I found) and signing the paperwork. They even have a free moving van which you can check out for use!
Very nice! Brand new facility with the latest security system. Music playing all the time was really nice too. Evelyn was very helpful and patient. She took her time to explain everything even after we arrived 5 min before closing. Great customer service.
Awesome facility. Brand spanking new. So new that Google Earth still shows just the unfinished superstructure. When I got out of my vehicle I could still smell the exterior paint. The manager Evelyn was very helpful and polite explaining everything in detail. Everything is spotless, even the unit itself. When I say spotless I'm talking hospital clean. The rates are very reasonable. In fact they are at least 30% below two older nearby competitors on Mission Rd. I don't think you will find a better rate at any facility in the ... read more
A-1 Self Storage has a 4.7 star rating with 262 reviews.
A-1 Self Storage is open now. It will close at 6:00 p.m.