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A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
10811 Vanowen St, North Hollywood, CA, 91605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
After trying 2 other storage facilities around town (for my business) I ended up here. I now have 7 total units here and don't plan on going anywhere. The staff is the best and they take great care to keep the place clean and safe. All the stars!!!
Business response:
Thank you for your continued business and for taking the time to leave us a stellar review, Monaca! We're so glad that our clean and safe facility has made you a repeat customer. Have a great day and let us know if we can help with anything.
Amazing customer service went to public storage nobody was there and a1 was open early customer service like that is unbelievable
Business response:
We're so happy we were able to help you out, Maria! Thank you for taking the time to leave us a great review.
Immediately greeted as entering the offices. Affordable prices with great customer service . Highly recommend.
Business response:
We're so happy we were able to help you out, Nathalia!
I needed temporary storage for my move abroad, which would last approximately 6 months. As a first-time user of self-storage, I was initially skeptical. I contacted several well-known places, but unfortunately, they didn't leave a good impression and seemed indifferent. Similarly, when I called A1, I had similar reservations. However, I decided to trust the overwhelmingly positive Yelp reviews and give them a chance, especially since payment was not required until arrival. Upon arriving at A1, I was warmly greeted by Kevin, ... read more
Business response:
Thank you for this glowing review of our team and customer service! We're thrilled that we could provide you with an exceptional storage experience and find the perfect storage unit for your needs. We hope to see you again soon!
This is my first time ever I needed storage and the staff are the most friendliest staff and I have to say everything was very clean and professional. I am speechless only place I would ever go for storage is here. Thank you guys
Business response:
We truly appreciate your kind words about our team, Fil. We hope to see you again very soon and are always here to help!
I never had any problems with this property. The property was always clean as well as the public restrooms. The office staff was very polite. Unfortunately I had to move due to the increase of cost, but this is normal at storage facilities. I felt safe on the property at all times.
Business response:
We are so happy that you enjoyed your experience storing with us! We pride ourselves in providing safe and secure storage for all our valued customers. If we can ever help you out in the future, don't hesitate to reach out!
This place sucks. My unit was broken into and some of my stuff was stolen. The way that A1 Storage rectify The situation was to make me pay for the month that my unit was broken into and half off the following month. So basically I paid them to not keep my stuff safe and to allow someone to break in. Beware if you are looking for a secure storage place you should go else where. That is what I will be doing.
I called in and was helped by Carolina, she was able to help me over the phone to get my storage and I was able to meet her that same day to find my storage. Throughout the entire interaction over the phone and in person Carolina was so friendly and cheerful, she was able to answer any questions u had. It made me feel confident in choosing this place as a storage. It was a super easy process and being helped out by Carolina really was the icing on the cake, definitely recommend this place 100%. She definitely deserves a rais... read more
Business response:
Sharol, we're happy we could meet your expectations and pleased to hear you enjoyed your visit to A-1 Self Storage!
This is a wonderful storage facility. The entire building is always spotless. I love my unit. It's a fair price given today's market. Best of all, Yabone is always on hand to help me with any questions or concerns I might have. He's very responsive and helpful. I highly recommend it.
Business response:
Belinda, thank you for bringing this matter to our attention. One of our store associates will be reaching out to you directly to further discuss your concerns.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.9 star rating with 458 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.