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A-1 Self Storage

4.7
  • Self Storage
  • North Hollywood, CA

About this business

Consumer ServicesSelf Storage

Location details

5310 Vineland Ave, North Hollywood, CA, 91601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.7321 reviews
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Suzy B.'s profile image
Suzy B. 
rating
10 years ago

This review is for the customer service provided by Russell. (We do not have a storage unit). Russell helped us communicate with one of their storage customers in setting up a pick up of their items for moving out of storage. Thank you! 

Lex M.'s profile image
Lex M. 
rating
10 years ago

Clean & safe, Great location, & Russel was the best : impeccable customers service! The prices are up there but you're paying for the "Great Location". Watch out tho cus if you ain't out by 10pm they're calling 5-0 ---- 

Business response:

Thank you for sharing, Lex! 

John C.'s profile image
John C. 
rating
10 years ago

Wow! What a wonderful experience. My reservation was correct. The registration process only took 3 minutes. This is a very clean and safe facility. Nobody can enter the elevator until they enter their personal PIN, then you're ready to go. The staff is very proficient and friendly. Free use of a flat-bed dolly was offered and I put it to good use. Being on the 3rd floor was not inconvenient at all. The elevator is very large. Thank you A-1 for the free first month rent. It may be a little extra in cost, but that is to be exp... read more

Deanna P.'s profile image
Deanna P. 
rating
10 years ago

This review has been long over due. I would highly recommend using this facility. Russell (site manager, I think), is so helpful, friendly, professional, patient, and really provides a great customer service experience, he really goes the extra mile. This site is clean, safe, excellent parking, organized and reasonable. I kept a storage space for a year after downsizing and after looking at other storage spaces in the neighborhood this is by far the better choice for the price and for the convenience of having it centrally l... read more

Mark M.'s profile image
Mark M. 
rating
10 years ago

If we are being honest, getting a storage unit is about as fun as having the flu. But A-1 makes it as pleasant as it can be. I called several places and they had the best prices in the area and the most friendly staff as well. The facility seems secure and it has climate control so that positive. It's also very clean which is a plus (read - no mice!). Anyway, this is the place to rent if you have to go through that mess!!! 

Regan L.'s profile image
Regan L. 
rating
10 years ago

I have used several storage places, and this one is the BEST! The management is organized, efficient, and everyone is friendly and helpful...a far cry from some of the "shady" and disorganized places I've stored in the past. The people are great, and not trying to pull a fast one on you to make $...I only had to store my stuff for a couple of months, and I didn't have to worry about getting stuck in some crazy contract. The facility is clean, gate hours are flexible, and the parking lot was usually wide open when we were the... read more

Rodolfo D.'s profile image
Rodolfo D. 
rating
11 years ago

Great place to have small items or large item. Alma gives the best service and if you use it here you can get 3 boxes Free. 

D A.'s profile image
D A. 
rating
11 years ago

When we found out that there would be a gap of time between moving our child out of the college dorms and moving her into an apartment, we considered our options. Hiring a moving truck to move her home and then back was quickly discarded due to the cost of truck rental and gas, as well as doing it ourselves. We researched storage spaces in the NOHO area, read the reviews, and took a chance on A1. What a great chance! From the moment we called to make a reservation to the day we moved in, A1 staff member "Alma" has provided u... read more

Heather M.'s profile image
Heather M. 
rating
11 years ago

If I could give them less I would. They were friendly at first. The day I went to clear out my unit it was trashed. Only other people that could have gotten in the unit besides myself was there staff. They ransacked my unit. And took what they wanted. And left it trashed. 

Business response:

I'm so sorry to hear about your unit, Heather. We take these issues very seriously. Would you please email your contact information to social@a1storage.com, so that I can put you in touch with the Area Manager? I want to ensure we get this addressed for you right away. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.7 star rating with 321 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is open now. It will close at 6:00 p.m.