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5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I've been storing my stuff down the street from A-1 at Public Storage but those guys are greedy and unprofessional. They constantly go up on my rent - this time $38 a month. So I drove down to see Valintin at A-1 and he took great care of me. Welcomed me with open arms and a big smile. I found a place bigger than my old unit and saved almost $100 a month. Just an example of how bad Public Storage was overcharging me. The place is clean, safe and looks very secure. As long as A-1 doesn't start getting greedy and hitting me wi... read more
Business response:
You're welcome, Larry! Thank you so much for sharing your storage experience with us.
I move a lot, and have been in many different storage facilities all over the country. This one is by far the best I have ever used. The staff oozes customer service, the facility is extremely clean, and the security is top notch! If you need a place to store your belongings, this is the place to use!
Business response:
Thank you so much for sharing, Amanda! We value your business and appreciate your feedback.
Excellent and professional. Caring and helpful staff, great hours , clean , safe , and great prices for their size of units !
Business response:
Thank you for the feedback, Jasmine!
know this may sound like i'm angry, well I'm very angry. Nothing is a lie and if I don't speak up they will keep being awful. DO NOT - DO NOT - I REPEAT DO NOT GO TO THIS FACILITY. It's a rip-off and your things are in danger of getting roaches,ants, smoke from bum(older homeless gentleman) that stays overnight and leaves during day. I asked why he does this why smoke where antiques and special mementos are stored, he responded "I do because I can" Place is a joke. I FELT unhappy with the customer service the lady gave me, I... read more
Business response:
We're sorry to hear you are dissatisfied, Crystabel. We'd like to know how we can improve your experience. Please email us at social@a1storage.com
Valintin and the other employees are awesome. The problem here lies with the Manager Russel. This guy is a jerk, rude with no customer service skills. He is way to busy smoking cigarettes in front of the store to help customers.
Business response:
Thank you for your feedback, Ryan. I have forwarded your comments to the Area Manager. If you would like to discuss your concerns further, please email your contact information to social@a1storage.com
Nice staff very friendly and helpfull. Easy access to the units and the facility is very clean, elevators are well maintained and plenty of light. Thank you for the great customer service
Business response:
Thank you for sharing, Galina!
Best prices, conveniently located, very attentive staff who go beyond to make sure you can get a space asap. I'm impressed and I'd recommend them to anyone.
Business response:
Thank you for sharing your experience, Kashmir. Please let us know how we can improve to a 5 star rating.
what a great group of people.... valentine and alma were so professional the facility is super clean and well managed i look forward to a long stay
Business response:
Thank you for sharing, Heinz!
Pros: Clean, safe, well lit, air conditioned interior, friendly staff. Initially affordable. Cons: Regular, frequent rate increases. Provided you aren't planning on storing your things very long, you'll have great luck at this facility. It is convenient, easily accessible, and the staff in friendly and helpful. However, it seems that every 6-9 months, there are sizable rate increases of about 15% or so. As units are all priced differently depending on their location in the facility it is difficult to tell if units are priced... read more
Business response:
Thank you for the feedback, K W. If you would like to discuss your rate increase, please email your contact information to social@a1storage.com.
A-1 Self Storage has a 4.7 star rating with 321 reviews.
A-1 Self Storage is open now. It will close at 6:00 p.m.