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5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The website says 50% off for the first month. I called up and the girl said it's $185/month (already reduced from the regular price $200/month for 5 by 10 unit!!! That is not honoring the " 50%" off for the first month, isn't it?!?
Business response:
I'm so sorry to hear that the website discount was not honored when you called initially, Uyen. If you are still in need of a storage unit, please give us a call back at 818-850-7428, and we will make sure that you receive that website discount.
I decided to go to A-1 Self Storage after being a customer at another storage facility. I was happy I made the switch. The representatives were helpful, informed and quite pleasant. The facility was well lit and clean that was very important. I felt that my items were safe and most importantly the price was reasonable.
Business response:
Welcome to A-1, Andrea! Thank you so much for taking the time to share your storage experience with us.
Great customer service! Great place! Spaces and the grounds are nice & clean, great security for your stuff! This location is big yet it feels small and easy to move around in. Elevators and hallways are spacious for large carts.
Business response:
Thank you so much, A.j. We value your business & appreciate that you've taken the time to share your storage experience!
This is my fist month with A-1 Storage, and I have no issues so far. The staff is always helpful when I have questions. The facility is clean, and well-lit inside. This is one of the least-expensive(if not the cheapest) storage place in LA. The location is great too. :)
Business response:
Thank you so much, Benito. We value your business & appreciate that you've taken the time to share your storage experience!
I've been storing my stuff down the street from A-1 at Public Storage but those guys are greedy and unprofessional. They constantly go up on my rent - this time $38 a month. So I drove down to see Valintin at A-1 and he took great care of me. Welcomed me with open arms and a big smile. I found a place bigger than my old unit and saved almost $100 a month. Just an example of how bad Public Storage was overcharging me. The place is clean, safe and looks very secure. As long as A-1 doesn't start getting greedy and hitting me wi... read more
Business response:
You're welcome, Larry! Thank you so much for sharing your storage experience with us.
I move a lot, and have been in many different storage facilities all over the country. This one is by far the best I have ever used. The staff oozes customer service, the facility is extremely clean, and the security is top notch! If you need a place to store your belongings, this is the place to use!
Business response:
Thank you so much for sharing, Amanda! We value your business and appreciate your feedback.
Excellent and professional. Caring and helpful staff, great hours , clean , safe , and great prices for their size of units !
Business response:
Thank you for the feedback, Jasmine!
know this may sound like i'm angry, well I'm very angry. Nothing is a lie and if I don't speak up they will keep being awful. DO NOT - DO NOT - I REPEAT DO NOT GO TO THIS FACILITY. It's a rip-off and your things are in danger of getting roaches,ants, smoke from bum(older homeless gentleman) that stays overnight and leaves during day. I asked why he does this why smoke where antiques and special mementos are stored, he responded "I do because I can" Place is a joke. I FELT unhappy with the customer service the lady gave me, I... read more
Business response:
We're sorry to hear you are dissatisfied, Crystabel. We'd like to know how we can improve your experience. Please email us at social@a1storage.com
Valintin and the other employees are awesome. The problem here lies with the Manager Russel. This guy is a jerk, rude with no customer service skills. He is way to busy smoking cigarettes in front of the store to help customers.
Business response:
Thank you for your feedback, Ryan. I have forwarded your comments to the Area Manager. If you would like to discuss your concerns further, please email your contact information to social@a1storage.com
A-1 Self Storage has a 4.7 star rating with 329 reviews.
A-1 Self Storage is closed now. It will open at 9:00 a.m.