This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Alelí Is super nice and helpful. The facilities are very clean and they are cheaper than public storage. Sounds great to me!
Business response:
Thank you so much for taking the time to share your storage experience with us, Luz. We'll be sure to forward your kind words to Aleli. It will brighten his day!
Nice enough people and a good storage building/location, but they will raise your prices!!! I started in November 2017 paying, $138. They raised it to $155 in less than a year, and now, March 2019 (less than a year a half later) I just got notice they want to raise it to $185 a month. I just looked at their website and they have my 5x10 unit size on "web special" for $109. I will email to look into it more, but buyer beware. Their business model seems to target people who store long term, hoping they will not fight the rate ... read more
Business response:
Dani, we regret to hear that you are displeased with your recent experience with us. Russel, our store manager, recently reached out to you to help better this situation and we hope that you will decide to stay with us. We are grateful for your honest feedback to help us improve. If you need anything else, please don't hesitate to reach out.
Russell was very helpful and A1 provided me with a nice space for a good price (discounts for first month). The security system was secure and the space was clean. Would use again
Business response:
Thank you so much for taking the time to share your storage experience with us, Quinn. We'll be sure to forward your kind words to Russell. One of the best compliments we can revive is to earn your repeat storage business!
Awesome storage . Very professional . Look forward to this journey with them and I'm elated to have chosen a clean, nice staff.
Business response:
Welcome to A-1 Self Storage, Evann. Thank you for taking the time to write this kind review. We hope you have a great day!
The facility is clean and the staff is very friendly. I would recommend A-1 Self Storage for their customer service. It's nice to do business with a place that answers the phone and answers all questions about services.
Business response:
Daniel, we're happy to hear you had such a positive experience with our team. Thank you so much for taking the time to leave this wonderful review!
Aleli was so helpful in getting us set up with a Storage unit quickly. I came first thing in the morning and she offered me coffee and showed me the space- I love that the units themselves have security alarms vs public storage next door and the hours are much more flexible. I also got half off the first month for signing up right away! Thank you Aleli!
This is by far the nicest self storage I've been to in LA. It's super clean and Aleli is super nice! I recommend it to everyone! Make sure to stop by because I think they fill up quick. Other self storages are nice but this one puts customer service first and cleanliness as well. It's also really close to other attractions in North Hollywood so while you're moving in you can go eat or hang out downtown NoHo. There's also a really cool spot to eat Mexican food next door! It's called Andy's Tacos. Make sure you check it out!
Business response:
Hi Stephan, thank you so much for this kind review and positive feedback. We're so glad that we were able to go above and beyond your expectations!
Valentin was so hopeful with the whole process. Listen to my desire as to what are my needs for storage uses. He showed storage rental to double check the exact the location and comfort of location. The price matched the online price with no hidden fees. Great overall experience!
Business response:
Christine, thank you for your praise and kind comments about our team. I am happy to share your kind words with Valentin. It will brighten his day!
I have to say there's a lot of storages in storage facilities throughout the city and throughout this neighborhood community in area but I have owned several storage units at this place for the last 10 years plus it has always been super clean accessibility has always been amazing being able to enter and exit throughout the day until 10 p.m. is a great benefit especially for those of us who work in the industry and sometimes we need things in the middle of the day they also have 24 hour storage availability which also repres... read more
Business response:
Thank you so much, Al. We value your business & appreciate that you've taken the time to share with us.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 329 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.