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A-1 Self Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
5310 Vineland Ave, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The facility is clean and the staff is very friendly. I would recommend A-1 Self Storage for their customer service. It's nice to do business with a place that answers the phone and answers all questions about services.
Business response:
Daniel, we're happy to hear you had such a positive experience with our team. Thank you so much for taking the time to leave this wonderful review!
Aleli was so helpful in getting us set up with a Storage unit quickly. I came first thing in the morning and she offered me coffee and showed me the space- I love that the units themselves have security alarms vs public storage next door and the hours are much more flexible. I also got half off the first month for signing up right away! Thank you Aleli!
This is by far the nicest self storage I've been to in LA. It's super clean and Aleli is super nice! I recommend it to everyone! Make sure to stop by because I think they fill up quick. Other self storages are nice but this one puts customer service first and cleanliness as well. It's also really close to other attractions in North Hollywood so while you're moving in you can go eat or hang out downtown NoHo. There's also a really cool spot to eat Mexican food next door! It's called Andy's Tacos. Make sure you check it out!
Business response:
Hi Stephan, thank you so much for this kind review and positive feedback. We're so glad that we were able to go above and beyond your expectations!
Valentin was so hopeful with the whole process. Listen to my desire as to what are my needs for storage uses. He showed storage rental to double check the exact the location and comfort of location. The price matched the online price with no hidden fees. Great overall experience!
Business response:
Christine, thank you for your praise and kind comments about our team. I am happy to share your kind words with Valentin. It will brighten his day!
I have to say there's a lot of storages in storage facilities throughout the city and throughout this neighborhood community in area but I have owned several storage units at this place for the last 10 years plus it has always been super clean accessibility has always been amazing being able to enter and exit throughout the day until 10 p.m. is a great benefit especially for those of us who work in the industry and sometimes we need things in the middle of the day they also have 24 hour storage availability which also repres... read more
Business response:
Thank you so much, Al. We value your business & appreciate that you've taken the time to share with us.
Aleli is awesome. !!!!!!! Convient location, super helpful and excellent customer service
Business response:
Terry, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
Absolutely incredible customer service. Units are super clean, refreshingly air conditioned, well lit elevator access easy parking to unload, great prices. Everything you want in a storage facility. Rent here no brainer
Business response:
Welcome to A-1 Self Storage, Andrew! Just to let you know, our units aren't air conditioned, but we do have exhaust fans running throughout the building. Thanks for sharing your experience with us.
The one star is for the customer service. Currently have a storage with them and the area is so sketchy. It may be next to the noho arts district but it is filled with homeless people either sleeping outside. Or some creepy people that rent there, and basically live in their storage unit which is against their policy. Pricing of the storage is okay. But I would not suggest coming here at night.
Business response:
We're sorry to hear you're dissatisfied, Emilio. We do try to ensure that everyone follows the rules. If you see something amiss, please make sure to report it to the front office right away, so that we can investigate further. We'd like to discuss your experience directly. Would you please send me your contact information via private message? Or you can email to social@a1storage.com.
Best storage facility! It's unbelievably clean, safe and it lacks that, "creepy", feeling you get, when you're alone, poking around in your unit. The staff and management are friendly and helpful especially, Valentin, who's an absolute doll. Thank you for taking care of my things. You guys are the best!!
Business response:
You're welcome, Felicia! I'll be sure to forward your kind words on to Valentin. I know it will just brighten his day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 321 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.