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A-1 Self Storage
- Self Storage
- Belmont, CA
About this business
At A-1 Self Storage in Belmont, CA, we are dedicated to providing you with the best in self storage. We offer month-to-month rentals in a clean, well-lit environment. Our state-of-the-art facility features extended access hours, convenient online bill payment, and climate controlled storage units. Our professional management staff will be glad to assist you—we are here to help! Whether you are moving into a new home, expanding your business, storing your college dorm room for the summer, or even making space in your ga... read more
Location details
1337 Old County Rd, Belmont, CA, 94002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Update: I called and talked to the manager, as advised and he was very pleasant and offered to lower the monthly rent by $40, saying it was an unusually big hike, and that the "system" does it automatically. The next month, I try to pay my rent and THE RENT HAD NOT CHANGED! He didn't lower the rent as he promised. I called and he was out for the next few days and the woman who works there said she didn't know what I was talking about and she couldn't answer any questions. I'm dreading having to call and deal with this. Who k... read more
Margo, It's spelled Amy. I am in unit 303. I look forward to hearing from you. Thanks.
I have had a unit here for a year and the rent has already increased twice - up more than $100! My starting rent was $225. After ~5 months, it increased to $265 and now they are increasing it to $345! That is over 50% total increase in just one year. That's unreasonable and, frankly, unconscionable. Where else can a business get away with a 50% price hike? I didn't agree to that amount. I budgeted for the original price, and my decision to rent was based on that. This is a classic bait and switch. After I put in the time, ef... read more
Bait and switch. In response to my 4/11 review A1 posted a response saying someone would contact me. Never happened.
BAIT AND SWITCH I like most things about this facility but I am offended by their bait and switch approach to business. Four months after renting a unit I received notice of a substantial price change. The correspondence announcing the change said "Periodically, we must adjust rates to account for changing market conditions." This is a lie, as I am informed by an employee that EVERY customer receives a price hike for exactly 4 months into their contract. This is obviously not related to any changing market conditions. No ... read more
God bless Manuela!! When I reserved my unit online, I received a discounted monthly web rate which included the first month free. Unfortunately, when the movers arrived, we all agreed my unit wasn't going to be big enough. So, I asked if there was another larger unit available. Manuela worked some serious magic. She called her boss twice and petitioned on my behalf. She was not only able to secure me a larger unit, but she also made it so I still received the discounted monthly web rate!! I try so hard to not be one of those... read more
I really like A-1 Self Storage in Belmont. It's a super clean facility, great staff that work at the place, good value overall. Ive had to use their service twice in my life at different points. First it was J.P. at the front desk, now it's Tim & Manuela who attend to customers. From JP to Tim/Manuela, they're all attentive, friendly and more than capable in their position. Great customer service overall. The place is generally kept in very good condition, is clean, etc. The front is accessible in general to get everything f... read more
No, I do not recommend A-1 self storage.. the manager Tim was very disrespectful to me from the very beginning.. he talked down to me like I was some sort of low life. The unit he assigned me was very dirty on the floor with no light and unfortunately, since I originally had moved in there, I did not notice how dirty the floor was in my bed. Just got so much dirt and dust on it or my mattress it was really upsetting... They should definitely clean their units a lot better. you have to end up buying their lock you cannot brin... read more
Manuela was super helpful, provided a tour and answered all my questions. Excellent service
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 312 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.