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A-1 Self Storage
- Self Storage
- Belmont, CA
About this business
Location details
1337 Old County Rd, Belmont, CA, 94002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Love this place and we been with them for four years now. They always send a letter if pricing will be changed or the curtesy called for when we are about to be late. It's good to know that our unit also have a air control ventilation. I love it!!
Business response:
Thank you so much, Samantha. We value your long-term business & appreciate that you've taken the time to share your storage experience!
Beware of rent increases every 6-12 months. Generally, it's a fine facility. The managers are very nice and friendly. The location is convenient. The carts to help with bringing your stuff are helpful. The no lights in the unit is tolerable with a flashlight. But the constant increase of the fees is making me start looking around for a new place. Which is too bad since I'm looking for a long term thing.
Business response:
Thank you for your honest feedback, Masha. Our Area Manager, Allen, is going to be in touch with you to discuss your concerns.
The facility is clean and the customer service is excellent. What more could you want in a storage facility? I'm definitely recommending this location to my friends who are looking for storage options. Antonio is fabulous. He has a customer-first mindset and worked with me to make sure that I could get the right space at the time I needed it. While it's not air conditioned, the facility has good air circulation and stays fairly cool in the summer. I just started renting a space, so I don't know about the temperature in the w... read more
Business response:
Your wonderful feedback and rating mean a lot to us, Caroline. Its experiences like yours that really keep us motivated! We'll be sure to forward your kind words to Antonio.
Excellent rates and clean facility... outranks neighboring competition. Thank you JP for your time and service, we really appreciate it.
Business response:
Hannah, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
Amazing team at this location! They greet you with a smile as soon as you walk in and they are super helpful! I can tell they are happy with what they do, which is important. Thank you, Antonio and JP! Look no further- your things will be safe here and they keep everything clean!
Business response:
Thank you so much for sharing with us, Roxanne! I know that your kind words will just brighten JP & Antonio's day.
I've been renting a small unit for a few years now, and I have never had any issues. Always very nice and polite when I go into the office and the property is always clean. Plenty of carts to use as needed, easy to access, and parking is not an issue. Ever. Good job guys!
Business response:
Thank you so much, Sean! We value your business & appreciate that you've taken the time to share your experience with us.
Need info? Need help deciding what you need? Need help with the best price? JP & Antonio will be your best bet!! No pressure!! Very accommodating! Give them a call!! It's s very clean, well lit facility! It was recommended we rent a 10x15.....on the nose!!!!
Business response:
Welcome to A-1, S L. I'm so happy to hear about your great move-in experience! I'll be sure to share your comments with JP & Antonio. I know it will brighten their day.
These folks are great, JP and Antonio are fan-fricken-tastic. I was in that unit for approx. 6 months and never had any issues with their customer service, and honestly, these two consistently went out of their way at any time to make sure my needs were taken care of. Total gems. At the time of my 'stay' with A1, I was recovering from a shattered ankle, and although it is by far not in their scope of work, they would consistently offer to help me move and lift things. I know it has taken me some time to throw in this review,... read more
Business response:
Thank you so much for taking the time to share your storage experience with us, Jessica S.. We'll be sure to forward your kind words to JP & Antonio! It will make their day.
JP is the man! He has great customer service skills and is a straight up and honest guy, a pleasure to do business with. Yes, this is a business, they have rules you must follow, as long as you understand that you will have a great experience like I have had. I will always come back here for my storage needs!
Business response:
Thank you so much for taking the time to share your storage experience with us, M K. We'll be sure to forward your kind words to JP!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 318 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.