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A-1 Self Storage
- Self Storage
- Fullerton, CA
About this business
Location details
1415 W Commonwealth Ave, Fullerton, CA, 92833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I am writing this review because of the outstanding customer service at this location. I called them about some questions I had on availability. Although the unit size I needed was not available at the time, Stephanie followed up with me when something similar became available. I had already selected another facility during that time due to how quickly we needed the larger size storage; however I will not hesitate to recommend this facility to friends and neighbors in the area! Thank you and keep up the great work!
Business response:
Cathy, we really appreciate that you took the time to write this review even though we didn't have a unit for you. Thanks for the kind words and if you ever need storage again we're here.
Stopped by after reading such good reviews. Was greeted by Stephanie who helped us figure out which storage would be best for us. She showed us the different sizes and asked us which location and size we preferred. She was very nice and even gave us packing tips for some of our breakable items. After mentioning me and my boyfriend are in the military she gave us a discount! Overall, with such great customer service and good secure storage units I would definitely recommend.
Really helpful staff making it an easy process. Clean and safe accesible entrances .
Props to the person I always see cleaning, every time I go there someone is cleaning, front desk is nice and helpful
Business response:
Thank you for sharing your positive storage experience, Cameron. We're looking forward to your next visit with us! We love to see that you noticed and appreciate our cleaning efforts.
Super helpful and friendly staff, we needed a unit quickly and boy did they deliver! Great place, safe environment and again, amazing staff :) couldn't recommend more!
Stephanie was great , she made it possible for me to get my storage unit at the last minute.
Business response:
I'm so happy to hear Stephanie provided such great service, Elizabeth. Thank you so much for sharing with us.
Great place to store your stuff!!! Very clean and well lit property. Gated entrance and very secure lot. Jasmin was super helpful and made getting our unit super easy.
Business response:
Thank you so much for taking the time to share your storage experience with us, Daniel. We'll be sure to forward your kind words to Jasmin. It will brighten her day!
Thanks A-1! My storage unit is perfect. Your staff was warm and friendly when I checked-in. I would definitely recommend your facility to others.
Business response:
Thank you for your kind review and recommendations, Dantana. We are happy to pass along your comments to the team here at A-1 Self Storage!
The staff is rad here for one reason or another my keys were working for my unit and they helped me out with a new set and lock in a timely manner and didn't even charge me and they were great about calling me back and keeping me updated about when to come after they had taken the other lock off so i could put my own on so thank you Stephenie and Jasmin!
Business response:
Raymond, thank you for your kind review; we are happy to pass along your comments to Stephanie and Jasmin here at A-1 Self Storage. It will brighten their day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 639 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.