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401 Santa Ana Ave, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I was very pleased both with the fair price and the exemplary customer service. I needed the Unit for storage while subletting for a month between leases. The location is easy to get to. The units and the facility itself are clean and well maintained. If and when I need Storage in the area again I will absolutely be using this facility. I would recommend it to anyone with storage needs.
Business response:
Thank you so much, Michael H. We value your business & appreciate that you've taken the time to share your storage experience! We'll be here when you need another storage unit.
Without a doubt, the cleanest storage facility I have ever been to. Also: great pricing. Also: it's hard to beat having access from 6AM to 10 PM. Also: James is a pleasure to work with, answers questions thoroughly, and has a great sense of humor. Also: a great, central location. If I could give 6-stars, I would. Yelp is the only limit to how impressed I can be by this facility.
Business response:
Welcome to A-1, Andrew! Thank you so much for sharing your storage experience with us.
James at A-1 Storage was absolutely outstanding! He was very informative and helpful. The facility is great. It is neat and tidy! By far the cleanest storage facility I have ever seen. The prices are great too!!
Business response:
Thank you so much for taking the time to share your storage experience with us, Kendall C. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind words to James.
I'm impressed by this place. James was very thorough and organized with the check in process. The facility is very clean. Decent rates. So far so good!!
Business response:
Welcome to A-1! Thank you so much for taking the time to share your storage experience with us, Megan S. We'll be sure to forward your kind words to James.
I had never rented a storage unit before and didn't know what to expect. In my mind I had thought it would be dirty, have crabby and uncaring employees, and would be kind of sleazy and unsavory, but I was so wrong. I went there to check it out and John explained to me how it worked and showed me around. I was surprised at how clean and organized it was. The next day I went to rent a place and James set me up. He was friendly, helpful, and knowledgeable. So far so good. I've only been there a few weeks. Parking has never been... read more
Business response:
Thank you so much for taking the time to share your storage experience with us, Brad. We'll be sure to forward your kind words to James & John!
Store your things here! I called a general phone number for A-1, had a rep locate nearby facilities, checked the availability of the size unit I needed, and received quotes immediately. She did all of the leg work for me - super awesome considering how stressed I was over my move. The interaction at the unit was just as pleasant. The facility is very clean, they are extremely thorough and patient, and my move there was super smooth. I was super impressed by the professionalism and communication that John and James provided.
Business response:
Thank you so much, Amanda S. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind comments to John & James.
Love this place! I was in desperate need of a last minute storage space and I Googled storage in the area and A-1 Self Storage popped up as #1. I am super picky when it comes to my things and where they go, but being that this facility is pretty new and I took the chance. I called immediately praying they had a space available for my sudden move. James, the manager was awesome! He helped me through the entire process. He gave me pricing and broke down everything and answered all my questions over the phone. I scheduled my mo... read more
I found this place online and didn't know what to expect. It's a brand new facility so it's super clean. The space is well equipped with operating elevators and has plenty of carts to haul your stuff wherever it needs to go. The staff was friendly and helpful. We are a short term rental and will be out by the end of August.
Business response:
Thank you so much, Yogina D. We value your business & appreciate that you've taken the time to share your storage experience!
I am very impressed by the superb customer care at A-1 Santa Ana facility. I called A-1 two days ago for a dear senior couple friend of mine and spoke with John. He patiently and properly addressed all my questions and concerns. He even told me that he won't be available the next two days, but James will be. I couldn't have asked for better customer care experience than John. I highly recommended to my friend A-1 after calling a few other storage companies. A-1 stands out because of its professional customer care to put cust... read more
Business response:
Thank you so much, Grace! We value your business & appreciate that you've taken the time to share your storage experience. We'll be sure to forward your kind comments to James & John!
A-1 Self Storage has a 4.8 star rating with 294 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.