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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
401 Santa Ana Ave, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The facility and staff at the Santa Ana location are top notch. My interaction was mainly with James and I found him to be accommodating, personable, understanding and proactive. The entire process from onboarding to exit was a positive experience.
Business response:
We're so glad to hear about your positive experience, Michael! Thank you so much for sharing. We'll be sure to forward your kind comments to James and the rest of our team. It will brighten their day!
Great storage, no hassle -- free lock as well. Recommended !!! Marco at the front desk was quick and had answers to all my questions.
Business response:
Thank you so much, Nikita. We value your business & appreciate that you've taken the time to share your storage experience!
We are about to get our second unit there, because the location is so convenient and prices reasonable. They have different promos for first time renters if you reserve online. We had to switch our last unit to a bigger size and the customer service of James and his team are awesome. Plus the units are really nice, secure air conditioned and pretty well lit. Overall very happy.
Business response:
Thank you so much, Alex. One of the highest compliments we can receive is to earn your repeat storage business!
Since a lot of the reviews here have already covered first impressions and the initial check-in process (spoiler alert: it's 5 stars), I'll make sure to highlight the opposite end - checking out. My gf and I rented a storage unit here for the last 14 months and just recently moved out. To sum up my entire experience...this business is probably one of the most straightforward, honest, no BS establishments we have ever had the pleasure of just simply interacting with, hands down. Throughout our entire lease all the way through... read more
Business response:
Nick, thank you so much for taking the time to share your entire experience with us. Your kind comments, praise, and recommendations mean the world to us. We always strive to provide top quality service to every guest, and are so pleased to hear that you enjoyed your experience here at A-1 Self Storage. We can't wait to forward your wonderful review to the rest of our team. It will brighten everyone's day! We will be here if you ever need storage in the future. Thank you again and take care!
Never used self-storage previously, never wanted to, but had to put furnishings in storage during the sale of our home. We found this self-storage gem called A-1 in San Jose, based on many great YELP reviews. The clean well maintained, brightly lit, climate controlled facility, secured with personal pin codes and a multitude of cameras was just what we wanted. The facility houses many units ranging in a variety of sizes to meet your storage needs. Add reasonable fees and ease of sign-up and this place is a "must go to" for s... read more
Business response:
Thank you so much for taking the time to share this wonderful review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at A-1 Self Storage. We will gladly forward your kind comments and praise ot James and Marisol. It will brighten thier day! While we do not offer climate control at this location the lower level units do tend to stay cooler.
So impressed with staff and sign up. First time ever getting a storage and it was a breeze and I saved money! Thanks A1!
Business response:
Kathryn, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
Great experience here! Great service. Easy sign up. Cameras and code boxes everywhere, so it feels very secure. Very clean, great lighting, and lots of L carts. Make sure to check in on Yelp to get a free lock! Gate locks at 10pm. Thanks Jon at A1!
Business response:
Adrienne, we value your business & appreciate that you've taken the time to share your storage experience. Thank you so much for taking the time to let the world know about your positive experience. Have a great day!
I came in today looking for a storage and received great customer service from Marco and Jon . They were very helpful and friendly and answered all my questions . Thanks guys
Business response:
Thank you so much for taking the time to share your storage experience with us, Teresa. We'll be sure to forward your kind words to Marco and Jon. It will brighten their day!
Not sure if my original review remains when doing a update, so a little of this maybe duplicated. My experience from signing up to filling my unit was a 5 star experience. The staff are key bs and helpful, the facility is sparkling clean, the hallways spacious. Thank you for the continued great experience.
Business response:
Welcome to A-1 Self Storage, Diane! Please be sure to let us know if you need any further assistance prior to your move in. I know our staff will continue to provide you with 5 star service throughout your stay with us.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 294 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.