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1501 Frazee Rd, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
My mom has had a storage unit with A1 for more than 4 years now. Because we know everything is safe with this company we have not visited. Just recently Darlene helped my mother to ensure her space was safe and save on the additional insurance fees. Darlene was professional, kind, and helpful. We appreciate her business so very much. Definitely a valued member of the staff.
Business response:
Thank you so much for taking the time to share your storage experience with us, Kaia. We'll be sure to forward your kind words to Darlene!
The fact that there are no available carts like other places is a huge negative and very inconvenient. This place appears to be packed with handymen basically working out of the storage units here. Customer service? There is none after hours, so no one to get help from. So annoying. Instead of moving my stuff I'm here complaining in yelp. Very bad experience. Note to management: put more carts out!
Business response:
We're sorry to hear you're dissatisfied, Michael. I'd like to put you in touch with our area manager. Please email us at social@a1storage.com with your contact information so that we may further assist you.
This was my first time using a storage unit. I used a 10x5 unit for all my belongings during en extended period of time (8 months while I was deployed) fit two bedrooms of furniture (couch, nightstands, large dresser, queen bed, dining room set, coffee table, tv, appliances) and all my clothes /etc (15 large boxes). Every month I got an email of my bill, as expected. I set up auto-pay before I left, so it basically no work on my end. The price is great for what you get. They give you three copies of the key. No issues with b... read more
Business response:
Thank you so much, Meghan. One of the highest compliments we can receive is to earn your repeat storage business!
It was the first time I've ever used self storage. they actually put me in a unit closers to the entrance so I wouldn't have to go soo far with my belongings. showed me where I could find the dolly and offered to help store my belongings if one wasn't available!!!!
Business response:
Welcome to A-1, Michelle! Thank you so much for sharing your first time storage experience with us. Please be sure to let us know if you need any further help with your new storage unit.
I have had several storage units at this facility because it was close to the University of San Diego and I was generally pressed for time. The staff was nice enough at first, although there is always a sign for "deals" out front, and when I asked about them they told me they did not have any deals happening at the time. When I went to move my belongings out of the unit I asked if they had any dumpster or trash on site and they told me no. What kind of storage unit facility doesn't have an onsite dumpster or even a trash can... read more
Business response:
I'm so sorry to hear about your experience, Athena. I would like to put you in touch with our Area Manager, Brian, to discuss your concerns. Would you please send me your unit # and contact phone? You can reply to the private message, or email me at social@a1storage.com.
Very nice people in the office. Very expensive spaces. Found one for $45 less per month at Scripps Mira Mesa Storage.
Business response:
Thank you for sharing your storage experience, Jody.
This was my first time putting my belongings in storage. I was scared at first however,Mission Valley A-1 had amazing customer service that eased my mind! Another concern of mine were bugs. I can say that I didn't see a bug during my visits in my storage unit. They have amazingly clean units and great friendly customer service. Also it was easy for my to stop my service when I was ready that made me even happier. I definitely recommend A-1 Mission Valley!
Business response:
Thank you so much, Brittany. One of the highest compliments we can receive is to earn your repeat business! We'll be here if you need a storage unit in the future.
Great location and customer service. My unit was clean and easy to access. I would definitely rent from them again if needed.
Business response:
We're so glad to hear we've earned your repeat business, Cathy. We'll be here when you need a storage unit again!
We got a really good deal on our unit and A-1 made it super easy to move in. Customer service was great- shout out to Patty for making it a fun experience!
Business response:
Welcome to A-1, Katie! Thank you so much for sharing your storage experience with us. I'll be sure to forward your kind words to Patty. I know it will make her day.
A-1 Self Storage has a 4.6 star rating with 587 reviews.
A-1 Self Storage is closed now. It will open at 9:00 a.m.