This profile has been claimed by the business owner or representative.
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Awesome place and grate service, we take both of our Altimas here
As always Danny was outstanding. I cannot say the same for Midway Nissan, the dealer I purchased the vehicle from. Midway was difficult and lacked any interest in assisting what was definitely a warranty issue given the 2014 new frontier was less than 3 months old.
poor communication from the staff
Business response:
We are concerned to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can work to improve. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact our Service Director, Nicholas Wade, at 480-428-4623 so we can address your concerns directly.
I was notified by Nissan that there was a recall on my car. I set up an appointment and brought it in. I waited all day. Then they contacted me to tell me there was no recall and gave me a litany of fluids that need to be replaced. I wasn't pleased that it messed up my day and messed up my wife's schedule to find all of this out. Not good customer service. I won't be going there again.
Business response:
Your feedback is invaluable to us and we understand your frustration. What you've described is not the experience we want any of our customers to have. We recognize that clear communication about service needs is essential, and we are sorry to hear that you feel we fell short. We would appreciate the opportunity to discuss this matter further and work toward a resolution. Please contact our Service Director, Nicholas Wade, at 480-428-4623 so we can address your concerns directly.
ABC Nissan has a 4.2 star rating with 7,369 reviews.
ABC Nissan is open now. It will close at 9:00 p.m.