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ABC Veterinary Hospital

4.4

About this business

Location details

330 Rancheros Drive, Ste 102, San Marcos, CA, 92069, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun7:00 a.m. to 5:00 p.m.
4.41,072 reviews
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Danny U.'s profile image
Danny U. 
rating
8 years ago

Very very reputable veterinarians and assistants are great with my dog always and always know exactly what she needs and what the problem is. Very friendly and caring to my dog and they express genuine concern and love to my dog. 

Penny C.'s profile image
Penny C. 
rating
8 years ago

I'm so pleased to have found Dr. Kaplan! I was very disappointed with our previous vet and concerned about who to try again. On our first visit in Mar2018, we were met by Sonia, the manager, who made us feel welcomed. She set the stage for the exceptional doctor, Heather Kaplan, that we were soon to meet. Even though I know she was very busy, she gave us her undivided attention and thoroughly checked out our little 12 year-old mini poodle, Rocky. What I loved and appreciate is that she was continuously telling me what s... read more

Jeffrey S.'s profile image
Jeffrey S. 
rating
8 years ago

I would like to Thank ABC Vet as each time we go there they are so helpful understanding. We board our little Pitty there each we go to Maui and they are very good with our dog. Thank you again ABC. 

Rebecca N.'s profile image
Rebecca N. 
rating
a week ago

This place never answers their phones; recording always states the call is outside business hours no matter what time you call between their posted business hours. Then when they say you can leave a message, that message stated the mailbox for message is unavailable because it's "full"...? if they can't answer their phones as a basic business process, what else are they screwing up on the vet side of things? So yeah, pass. And I have been there before; experiences were not the best. Time to look for other options here i... read more

Meg M.'s profile image
Meg M. 
rating
3 weeks ago

Prescribed so many medications that the bill would have been over 500 dollars (as well as a pheromone collar that made my cat foam at th e mouth and freak out) for a common bladder issue in my cat, took him to another vet who prescribed only one medication and it cleared everything up fine. 

Business response:

Thank you for sharing your concerns. We’re sorry the treatment plan and pheromone collar caused distress for your cat and that the costs felt excessive. 

M A.'s profile image
M A. 
rating
a month ago

Lack of communication . They'll charge for everything just to get nothing out of them. I regret going here and not going to Veterinary Specialty Hospital of North county. I paid over 1k but still have not gotten any results , they asked if we wanted same day results but it will costs us more . We declined because they said we would have results within 24 hours. Mind you it's been 3 days and still have to wait another 2 days for results. I guess If you don't give them more money they don't give a F about your dog . 

Business response:

We apologize for the poor communication and delays in your results. 

Ian C.'s profile image
Ian C. 
rating
3 months ago

they'll change your appointment time without asking if it's okay. then if you question them they get very offended and rude. Jen hung up on me when I politely questioned them. DEFINITELY GO SOMEWHERE ELSE 

Business response:

Your feedback is important to us. We apologize for any inconvenience caused. 

Brenda H.'s profile image
Brenda H. 
rating
3 months ago

I am very disappointed with the care and communication I received at ABC Veterinary hospital. The week of my dog's follow-up appointment, she had to be admitted to the emergency hospital after a health scare. Thankfully, she was diagnosed with old dog vestibular syndrome and is doing well. I called ABC Veterinary and spoke with a gentleman at the front desk to explain everything that had happened. I specifically told him that I would still be bringing my dog to her scheduled appointment because I needed to speak with Dr. Me... read more

Business response:

We apologize for the miscommunication and lack of clarity during your visit. Your feedback is valuable to us. 

Gabby M.'s profile image
Gabby M. 
rating
a year ago

DO NOT GO HERE!!!!! I took my 15 year old cat here that I've had since I was a child. I got another cats results sent to me and was immediately told it was the wrong animal and to disregard it. They only sent me blood test results and the beginning half of the GI panel, saying my 5 lb cat was healthy. They also explained there were more results coming and would send them, which were never sent after multiple check-ins from my side. I was talking to only receptionists on the phone who were misinformed--every time I called, I ... read more

Business response:

Your concerns are noted. We regret to learn about your experience at ABC Veterinary Hospital. 

Frequently asked questions about ABC Veterinary Hospital

How is ABC Veterinary Hospital rated?

ABC Veterinary Hospital has a 4.4 star rating with 1,072 reviews. 

When is ABC Veterinary Hospital open?

ABC Veterinary Hospital is closed now. It will open tomorrow at 7:00 a.m.