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ABC Veterinary Hospital
- Veterinarians
- San Marcos, CA
About this business
ABC Veterinary Hospital utilizes cutting-edge veterinary medical expertise and technology in the care and treatment of your pet. Our doctors have been providing quality veterinary services for pet owners in North San Diego for over 25 years. We believe that pets are important members of our families and we treat each pet as if it were our very own. We emphasize preventive care whenever possible to ensure a happy, healthy and long life for your pet. In order to better diagnose and accurately treat your pet, ABC Veterinary Ho... read more
Location details
330 Rancheros Drive, Ste 102, San Marcos, CA, 92069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 7:00 a.m. to 5:00 p.m. |
They have been nothing but trouble since we started there. They pushed me into procedures I couldn't afford, prescribed prescription food, and then wouldn't let me get it. I've found a new vet, but I can't stress enough what a terrible experience it's been.
There is one good thing about this place. Dr. Kaplan. She is the most amazing doctor I've ever had. As for the office staff and the way things are ran I have nothing good to say. I've been with this group over 10 years and since the practice was sold things have declined. They make mistakes and when you ask for details, they tell you what you want to hear. Then when you follow up you find out the information you revived before was incorrect. I've spoken to the office manager and assistant manager in the pass and I get the PC... read more
Horrible! Do not bring your pets here! Like many other recent reviews the customer service is horrible! The office manager could care less about correcting thier errors and doing the right thing. Ordered meds through ABC website and received a call from front desk employee saying my order could not be fulfilled because a exam was needed. Of course they want another exam and more money. I simply ordered frontline, give me a break. But ok, order cancelled and I buy at Costco. Well 3 weeks later, I receive the order from the ... read more
I really hate to leave a 1 star review, as ABC has been fantastic for us over the past decade. I feel the only way this feedback will get anywhere is if I do leave 1 star and it makes me really sad. I don't know what happened. Their customer service has gone from caring and thoughtful to a ridiculous script of what they CAN'T do. All compassion is gone. Several months ago, when asked, one of the girls said that they had a new office manager. That employee is no longer there. It seems that they care more about the dollars t... read more
Back in June of 2022, I brought my 4 year old dog in for a check up, and he had routine bloodwork done. His Creatinine came back slightly elevated, so the vet had me come back six weeks later and have him retested. Again, his results came back elevated and higher than his first test, so he was diagnosed with chronic kidney disease stage 1. I spoke with Dr. Wandrey and asked what I could do to help him. She told me that there was little to nothing I could do besides reduce his protein intake and said it was irreversible with ... read more
Dr. Kaplan is a crook if I've ever seen one. It's crazy to me the mix of five star and one star reviews here for her. I have a feeling the people with five star reviews just signed off on whatever she wanted without question. I went in for a recurring allergy issue I usually see dr. Becca but she was out. I talked to Dr. Kaplan about a plan and everything seemed really good until they came in and handed me a $540 invoice. I scanned the invoice for things and most of it was not needed or even explained to me! They put a cone ... read more
I have a pending claim with my pet insurance that can't move forward until ABC Vet provides them with my dogs medical records. It's been 3 weeks, and they still haven't sent anything to my insurance. I don't understand what is so difficult about sending over medical records. My dog has only been seen at this practice once, so it's not like his file is full of years and years of records. It's extremely rude and unprofessional for them to not provide that information when it's requested from them. I really need to get reimburs... read more
Two stars means "could've been better". I went in for two vaccines that were new to me. We were not told to come back for boosters, we were not advised to get on the calendar. Just paid the bill and sent on our way. We thought we were good and vaccinated. Then I start getting emails and reminders in the email to come back for boosters, so I call and ask why I am receiving these things. I was told it was a computer error, there wasn't anything they could do on their end to stop the reminders, and that my dog was up to date. I... read more
If you need medication call in, don't hold your breath. Call Wednesday to have my dog medicine call in to the pharmacy as of Friday they still haven't gotten it done. They said they are to busy to make the call.
Frequently asked questions about ABC Veterinary Hospital
How is ABC Veterinary Hospital rated?
ABC Veterinary Hospital has a 4.4 star rating with 1,014 reviews.
When is ABC Veterinary Hospital open?
ABC Veterinary Hospital is closed now. It will open at 7:00 a.m.