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ACC Medlink
- Healthcare
- Punta Gorda, FL
About this business
ACC Medlink is the premier nationwide medical transportation company. We offer state to state patient transport for non emergency situations. Unlike typical ambulance transportation service, ACC Medlink’s long distance medical transport vehicles are specially configured for comfort. Patients who can not walk or sit up for extended periods, will find extreme comfort in our services. If your destination is more than 200 miles away—we are the safest and most cost effective choice available.
Location details
25591 Technology Blvd, Punta Gorda, FL, 33950, United States
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Caleb, the driver left the initial positive impression when he didn't bark at me as I interrupted his breakfast, prior to beginning. Rather, he agreed to try bringing the oversized medical van closer to the nursing home, sparing the pt, my 97 yr old aunt unnecessary exposure to the cold. As I accompanied the team throughout the process of transferring her to the van, the med tech (forgive my memory for the name) stepped up to interact with the less than professional nursing facility staff.
Business response:
On behalf of ACC Medlink, I would like to thank you for sharing this great review! We are thrilled that you had a great experience, Paul.
I can't thank Brianna enough for the exceptional customer service support. She was always available for all my concerns. We moved my father in law from Ga to Pa. The crew and van were awesome!! Thank you to all!
Business response:
Thank you so much for taking the time to leave us a 5-star review, Kim!
Overall very pleased with the transport service. Communication between the hospital and nursing home was excellent and very smooth for this interstate transfer. My only disappointment was when the vehicle broke down or had mechanical issues, extending the transport of my father from NYC to Springfield, Missouri by about 15 more hours. The initial trip was about 19 - 20 hours. It was a very long journey for him, in unfamiliar places and with his dementia, not easy for him. However, the medic, Melissa, was quick to inform me a... read more
Business response:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community, Rae!
Everything went perfect from the beginning. Everyone I had dealings with were professional, courteous, and knowledgeable. If I need a long distance transport again, I will definitely use ACC Medlink.
Business response:
Seeing that you had a 5-Star experience is the best thing we could hope for! Thanks for your feedback, Eric.
Thank you for all you do and your professionalism!
Business response:
Thanks so much for the kind words, Debra. We're glad that customers like you are having a great experience at ACC Medlink!
Having to setup a medical transport for my senior father with memory issues was such a concerning experience for my family. We had to move him from FL to PA. But the minute we started the process with ACC Medlink my fears were quickly set aside. Everyone (I mean everyone) involved has been a true pleasure to work with. From the office coordination to the drivers and med tech on board. I was so pleased. Communication was next level. I hope I never need to use this type of service again, BUT if I do I will only use this compan... read more
Business response:
The team here at ACC Medlink is thrilled to receive such great rating, thank you.
I was very anxious about transporting my dad from Virginia to North Carolina because he hasn't been able to travel by car for many years. His ride with ACC Medlink could not have been smoother and he loved being able to watch movies the whole way. The staff was excellent! I'm so happy with our comfortable and safe ride from pickup to drop off. Thank you! If we ever need this service again, we will definitely use ACC Medlink!
Business response:
Thank you for the great review, Jackie. We take pride in knowing our customers are happy with their experience!
The crew members who transported my aunt were very professional and caring. Brianna was amazing. She kept us in the loop every step of the way. We will definitely recommend your company. Particularly at a time when good customer service is hard to find, your employees were exceptional. Thank you.
Business response:
Thank you for your review, Sharon. We will share this excellent feedback with the team!
Well out of their way when they drop off place became confused.
Business response:
Thank you so much for taking the time to leave us a 5-star review, Kenneth.
Frequently asked questions about ACC Medlink
How is ACC Medlink rated?
ACC Medlink has a 5 star rating with 1,674 reviews.
When is ACC Medlink open?
ACC Medlink is open now. It is open 24/7.