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Adams Auto Group

4.4

About this business

About Adams Auto Group We are one of the largest and fastest growing independent dealers in the Carolinas, and we can help you get into your next car. We have a huge inventory of vehicles from all your favorite brands including Acura, Audi, BMW, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Infiniti, Jaguar, Jeep, Lexus, Land Rover, Lincoln, Mazda, Mercedes-Benz, Nissan, Toyota, VW Volkswagen, Volvo, and more. Let us help you find your next vehicle in Charlotte. We serve all the surrounding areas including Rock Hill, ... read more

Location details

6027 N Tryon St, Charlotte, NC, 28213, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.43,258 reviews
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TOM T.'s profile image
7 years ago

2012 SCION XB W/ TERRIQUE B TIMING WAS QUICK AND THEY FIXED THE ISSUE THAT NEED TO BE ADDRESSED. THANK YOU ADAMS AUTO GROUP FOR MY PURCHASE. I'M GOING TO ENJOY MY NEW VEHICLE. 

notafanofthis's profile image
notafanofthis 
7 years ago

Lied and Falsified Documents The sales person showed us a falsified car fax report before sell. Did not find out until after purchase during a resell that the car had been in 5 previous accidents, had frame damage and was totaled. We were shown a “report” that it was only in one minor accident with no frame damage. Hate that we didn’t keep a copy of the carfax report they showed us in the dealership. Can’t take them to court but I can warn others. 

kim carmichael's profile image
kim carmichael 
7 years ago

one of the worst experiences i have ever had !!!!! Went in looking for a car and had a trade, they said they had my vin # so they looked up my car well they tried giving me 2000 less then what it was worth, and the car they pulled up wasn't even the same car i had, they said that they buy damaged cars and fix them, that came from the dealers, BE Warned GO ELSEWARE 

EG's profile image
7 years ago

Dealer Fees It took 4 phone calls to get through - cannot transfer a call More disturbing is the OUTRAGEOUS "Dock Fee" of $599 which is at least double of some other small dealers. 

NA's profile image
7 years ago

2012 TOYOTA RAV 4 W/ TERRIQUE BROWN FRIENDLY EMPLOYEES AND WILLING TO WORK WITH YOU - PLEASANT EXPERIENCE - A LENGTHY PROCESS BUT IVE NEVER DONE THIS AND IT WASN'T - WOULD COME BACK AGAIN 

NONE's profile image
7 years ago

2014 FORD ECONOLINE W/ TERRIQUE BROWN HAD TROUBLE WITH CONTACT VIA PHONE CALLS. SERVICE WAS BETTER IN PERSON. I W A N T T O G O H O M E. 

Gregory Thomas's profile image
Gregory Thomas 
7 years ago

DO NOT GO HERE!!! Absolutely the worst experience I have ever had in any sales situation much less a car dealership! Rude unprofessional and lacking in all customer service and sales skills! Steer clear of this company! 

Cody's profile image
7 years ago

Bad service Called for a week to check on vehicle. It?s was always the answer of thus car is in our service department. Then finally got an appointment to test drive and good thing I called a few hours before because apparently the car was still in service department the day of my scheduled test drive. Awful service. 

Autumn's profile image
7 years ago

Don't buy from here! This dealer is awful!! Has terrible customer service and no follow up. We bought a vehicle from them and traded in ours. A MONTH and TWO payments later our other truck is still not paid off - they never sent the payoff in!! I have called for 4 days in a row asking for a tracking number that our pay off was sent and they still haven't called me back with it. I still don't have a pay off. I still don't have a tracking number and to top it all off ROGER screamed at me on the phone and told me "I aint yo hus... read more

Frequently asked questions about Adams Auto Group

How is Adams Auto Group rated?

Adams Auto Group has a 4.4 star rating with 3,258 reviews. 

When is Adams Auto Group open?

Adams Auto Group is closed now. It will open tomorrow at 9:00 a.m.