This profile has been claimed by the business owner or representative.
975 Rand Rd, Des Plaines, IL, 60016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Brett was efficient and prompt with providing estimate, ordering materials and removing and re-shingling our roof. He answered many questions we had. He worked directly with our insurance estimator as our roof was replaced due to hail damage. We couldn't have asked for better service. We are very happy with our new roof. They also did a fabulous job of clean up as well....no nails left behind! <br />
They did a good job but there was a total lack of commucation between Rick, the sales rep, & the owner of the company, Peter, who was in charge of the jpb. Material was left in allley overnight after being told it would be placed in yard. Was given a start date, but they arrived on a different day without calling us. The clean up was just so-so, found some nails in yard and we have a dog. They damaged our back door awning and just left without telling us. After a few phone calls, we were told that they had to replace some wo... read more
They started early by the time i got back from my work out the roof was off and the boss was calling to ask if they were there.I liked the fact that the man we talked about the roof was there to make sure things are going well. We loved the personal touch.A person that really there from start to finished. There was 5 guys that did the work . They all were polite very professional . Did an excellent job. The clean up was very very good . Walked around the house after they left. Northing in the yard no nails or shingles . They... read more
The men arrived on time and went to work. They were very pleasant and businesslike... just getting to their work. I was advised to take any loose items off my wall to insure nothing fall off and break as there would be pounding going on. Overall, they worked hard, and were neat, pleasant and accommodating. It took one day and in that time 3 roofs were completed. After all the roofs were done, the foreman went up to check to see that everything had been done correctly and to approve the job. While he did that, the rest of the... read more
I selected Advanced Roofing because of the 100% satisfaction guarantee and their advertised specialization as one of only 3% roofers with GAF Master Elite certification. Big mistake. They "hired" or gave my job in the city to a sub-contractor who 1) forgot to replace my garage roof; 2) left gutters with debris; and 3)used my neighbors back yard to store roofing debris. At first, they seemed motivated to clean out my gutters, then abruptly demanded full and final payment, despite my sending pictures of two gutters with roofin... read more
Business response:
[Member Name Removed] s job was 100% complete Mr [Member Name Removed] just want to skip out on paying his [Member Name Removed] He tried everything he could do . He Filed a complaint with the State of Illinois.. They cleared us of any wrong doing... He made false statements on every website he could..Bottom line iswe have him in collection's and will get our money sooner or later... I have photos to back up that Mr [Member Name Removed] claims are false Please be advise Job address was [Information Removed] not [Member Info... read more
I just saw the incorrect info responded by the company after I upgraded my review. They never suggested we contact another company regarding this project at any time. The salesman, Reed, also tried to convince us we did not need a permit and when the job was completed attempted to convince us the village did not do final inspections. We live in Arlington Hts and yes, a permit is needed as well as a final inspection.
NO SHOW
Business response:
We have no record of speaking with this member and that we believe they have us confused with another company with a similar name. Please feel free to reach me direct @ 815-409-9641 Michael
Advanced Roofing Team has a 4.6 star rating with 312 reviews.
Advanced Roofing Team is open now. It will close tomorrow at 12:00 a.m.