AfterOurs Urgent Care Denver Highlands

Rachel L. 

on Yelp

9 years ago

EXTREMELY NEGATIVE experience. I arrived at AfterHours on a Sunday afternoon in serious abdominal pain and after a week of intense diarrhea. The person at the front desk didn't greet me, just shoved a paper at me and said to fill it out because they were going to text me. She said they don't do paper forms and that I needed to download an app to do my intake paperwork. The app experience was frustrating and I had to re-do multiple answers to questions because of formatting. As I was waiting in the waiting room several other ... read more

Aimee B. 

on Yelp

9 years ago

This is the best place to go for medical attention! Their staff is always super friendly and professional. Their check in process was easy and you can even fill the paperwork out online prior to coming into the office. I am a little behind the times so I filled my paperwork out onsite but was seen within 15min! So convenient. I can't say enough good things about their people and practices. Thanks you After Hours for always looking after me!! 

Aimee B. 

on Yelp

9 years ago

This is the best place to go for medical attention! Their staff is always super friendly and professional. Their check in process was easy and you can even fill the paperwork out online prior to coming into the office. I am a little behind the times so I filled my paperwork out onsite but was seen within 15min! So convenient. I can't say enough good things about their people and practices. Thanks you After Hours for always looking after me!! 

Leah M. 

on Yelp

9 years ago

This is the worst case of customer service I have ever seen. Opened at 8am but the person who registers patients is missing in action and they have no way of contacting that person so the lady who is doing nothing at the front desk nor the physician can help anyone. How can this be??????? You don't know how to contact an employee? What the hell is wrong with common sense? 

Leah M. 

on Yelp

9 years ago

This is the worst case of customer service I have ever seen. Opened at 8am but the person who registers patients is missing in action and they have no way of contacting that person so the lady who is doing nothing at the front desk nor the physician can help anyone. How can this be??????? You don't know how to contact an employee? What the hell is wrong with common sense? 

Gavin W. 

on Yelp

9 years ago

Three times and three strikes. This place is a mess. Long waits, staff that doesn't know whats happening, not much help. It's close to my house, so I tried it one last time after breaking my foot. The rude front desk girl informed me that they didn't have an X-ray machine...at an Urgent Care. Seeing as I've gotten an xray there before, I inquired as to why and she said, "I guess, like, it takes the pictures or whatever, but, like, it doesn't, like, let the doctors see them after that or something." Great. Good talk. From now... read more

Gavin W. 

on Yelp

9 years ago

Three times and three strikes. This place is a mess. Long waits, staff that doesn't know whats happening, not much help. It's close to my house, so I tried it one last time after breaking my foot. The rude front desk girl informed me that they didn't have an X-ray machine...at an Urgent Care. Seeing as I've gotten an xray there before, I inquired as to why and she said, "I guess, like, it takes the pictures or whatever, but, like, it doesn't, like, let the doctors see them after that or something." Great. Good talk. ... read more

Kent W. 

on Yelp

9 years ago

Last night my son sprained or broke his ankle. The tennis facility manager called Afterours Urgent Care on 38th in Highlands and made an appointment with Afterours and explained the emergency. I took my son to the clinic, hobbled up the stairs and was told by a staff member that if we were here for an X-ray that the machine was broken. I said why didn't you tell us when we made the appointment? Sorry, I will talk to the staff. All 3 staff members were sitting right next to each other and not one got up out of their chair to ... read more

Kent W. 

on Yelp

9 years ago

Last night my son sprained or broke his ankle. The tennis facility manager called Afterours Urgent Care on 38th in Highlands and made an appointment with Afterours and explained the emergency. I took my son to the clinic, hobbled up the stairs and was told by a staff member that if we were here for an X-ray that the machine was broken. I said why didn't you tell us when we made the appointment? Sorry, I will talk to the staff. All 3 staff members were sitting right next to each other and not one got up out of their chair to ... read more