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Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
everything was perfect John was a great service advisor. He explained everything quite well. this is getting stupid now. is this ai? not a fan of ai
He is kind and thoughtful. Always looking for the best outcome You should be proud to have him representing the dealership
Always get great service at Airpark. Kyle has been great to work with over these past several years.
The Airpark service center is better than most. They still have issues like any other Stellantis product service center: slow to get parts, rarely loaner vehicles available, and subject to Stellantis’s general unhelpful system. However I found them to be honest and they gave me a loaner vehicle for the recall work I needed. If you have recall work, this is a great place to go. For regular maintenance, I’d look elsewhere.
John, the service advisor was awesome. Your tech was completely unprofessional He left the truck up on the rack and went to lunch when he knew I was waiting and I arrived at 930 for my appointment Just so we would not have the issue of him taking a lunch. A 4 hour oil change with fuel filters is unbelievable.
Very nice and clean. The music was appropriate. A very good calm sales setting. With pleasant accommodations
Business response:
Thank you for your wonderful feedback! We're delighted that you found our dealership to be well-maintained and welcoming. It's wonderful to hear that the atmosphere created a comfortable environment for you, and that our accommodations met your expectations. Your positive experience means a great deal to us, and we appreciate you taking the time to share your thoughts about your visit to Airpark Dodge Chrysler Jeep.
Needs to follow through with calling back on an issue Left hanging on issue. Frustrating
Business response:
Your input is valuable to us and we understand your frustration. Communication is essential in building trust, and your experience highlights an area where we can improve our service standards. Please contact John Hale, our Service Manager, at (480)-607-8580 so we can address your concerns directly and work towards a resolution.
Willing to make a deal. Convinced me to spend more for something else, that I am happy with. My only negative is the vehicle took a long time to deliver it to me and my vehicle had some minor damage to it. I am still waiting for that to be remedied.
Business response:
We are overjoyed to hear that our team was able to work with you to find a vehicle that truly makes you happy. It's wonderful that we could help you discover an option that exceeded your expectations, even if it wasn't what you initially had in mind. We understand your concerns about the extended delivery timeline and the minor damage that occurred. These issues certainly don't reflect the smooth experience we strive to provide every customer. We appreciate your patience as we work to resolve the damage concerns, and we're c... read more
Everything went the way Anthony told us it would go. Service was performed on time and at the estimated cost.
Business response:
We are ecstatic to hear that your experience with us exceeded your expectations! It's wonderful to know that everything proceeded exactly as promised and that our team delivered the service on schedule within the estimated budget. Your trust in our process and your satisfaction with the results mean everything to us at Airpark Dodge Chrysler Jeep. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,590 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is closed now. It will open at 8:00 a.m.