Alert 360 Home & Business Security Wichita's cover image

This profile has been claimed by the business owner or representative.

Alert 360 Home & Business Security Wichita

4.9

About this business

Location details

625 South Anna Street, Wichita, KS, 67209, United States

Get directions
4.92,236 reviews
Select a rating
Karen G's profile image
Karen G 
4 years ago

Fernando was very efficient and so helpful. He walked into a mess and was able to do a magnificent job of getting everything done in a very timely manner. He walked me through some things while I was at another locations and was very patient with me. Everything work so good. 

Business response:

Thank you for sharing your experience, Karen. Customer service is incredibly important to us, and I'm happy Fernando provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Bill R's profile image
Bill R 
4 years ago

Been with them for 7-8 years. Just moved recently and had great customer service upfront with Stacey in sales. Also, installation tech Alex was very experienced, knowledgeable, & polite as well. Thanks for helping me sleep better at night! 

Business response:

Thank you for sharing your experience, Bill. Customer service is incredibly important to us, and I'm happy Stacey & Alex provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Oswaldo C's profile image
Oswaldo C 
4 years ago

Technician (Ben) arrived on schedule and was very through making sure firmware was up-to-date, replaced battery, and performed tests to confirm system was working as designed. Overall great service! 

Business response:

Thank you for sharing your experience, Oswaldo. Customer service is incredibly important to us, and I'm happy Ben provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

William F's profile image
William F 
4 years ago

Austin was very calm and helpful. He was prompt and apparently knowledgeable because he fixed what was wrong. 

Business response:

Thank you for sharing your experience, William. Customer service is incredibly important to us, and I'm happy Austin provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Gino's profile image
Gino 
4 years ago

The technician was knowledgeable and friendly. He answered all of my questions and performed the services needed in a short period of time. Excellent work! 

Business response:

Thank you for sharing your experience, Gino. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Angela H's profile image
Angela H 
4 years ago

Awesome customer service! Technician quick to point out other issues and fixed them on the spot. Technician very knowledgeable and helpful to explain everything he was doing. I have been with this company for over 30 years! 

Business response:

Thank you for sharing your experience, Angela. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Cheryl R's profile image
Cheryl R 
4 years ago

Gene was an excellent technician. He checked different windows and doors because he made me appreciate my 360 alarm service. He made sure I understand my duress settings. I think Gene is wonderful! Thank you Security 360! 

Business response:

Thank you for sharing your experience, Cheryl. Customer service is incredibly important to us, and I'm happy Gene provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

John G's profile image
John G 
4 years ago

360 meets & exceeds my expectations...I recommend this service, it is certainly worth the subscription ~ John 

Business response:

Thank you for your review, John. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Debra M's profile image
Debra M 
4 years ago

Bobby came out for a faulty smoke detector. He checked all sensors when he came out. He found a faulty motion detector. He replaced it too. I paid nothing because I have the warranty! 

Business response:

Thank you for sharing your experience, Debra. Customer service is incredibly important to us, and I'm happy Bobby provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security Wichita

How is Alert 360 Home & Business Security Wichita rated?

Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,236 reviews. 

When is Alert 360 Home & Business Security Wichita open?

Alert 360 Home & Business Security Wichita is open now. It is open 24/7.