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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsFernando was very efficient and so helpful. He walked into a mess and was able to do a magnificent job of getting everything done in a very timely manner. He walked me through some things while I was at another locations and was very patient with me. Everything work so good.
Business response:
Thank you for sharing your experience, Karen. Customer service is incredibly important to us, and I'm happy Fernando provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Been with them for 7-8 years. Just moved recently and had great customer service upfront with Stacey in sales. Also, installation tech Alex was very experienced, knowledgeable, & polite as well. Thanks for helping me sleep better at night!
Business response:
Thank you for sharing your experience, Bill. Customer service is incredibly important to us, and I'm happy Stacey & Alex provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician (Ben) arrived on schedule and was very through making sure firmware was up-to-date, replaced battery, and performed tests to confirm system was working as designed. Overall great service!
Business response:
Thank you for sharing your experience, Oswaldo. Customer service is incredibly important to us, and I'm happy Ben provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Austin was very calm and helpful. He was prompt and apparently knowledgeable because he fixed what was wrong.
Business response:
Thank you for sharing your experience, William. Customer service is incredibly important to us, and I'm happy Austin provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The technician was knowledgeable and friendly. He answered all of my questions and performed the services needed in a short period of time. Excellent work!
Business response:
Thank you for sharing your experience, Gino. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Awesome customer service! Technician quick to point out other issues and fixed them on the spot. Technician very knowledgeable and helpful to explain everything he was doing. I have been with this company for over 30 years!
Business response:
Thank you for sharing your experience, Angela. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Gene was an excellent technician. He checked different windows and doors because he made me appreciate my 360 alarm service. He made sure I understand my duress settings. I think Gene is wonderful! Thank you Security 360!
Business response:
Thank you for sharing your experience, Cheryl. Customer service is incredibly important to us, and I'm happy Gene provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
360 meets & exceeds my expectations...I recommend this service, it is certainly worth the subscription ~ John
Business response:
Thank you for your review, John. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Bobby came out for a faulty smoke detector. He checked all sensors when he came out. He found a faulty motion detector. He replaced it too. I paid nothing because I have the warranty!
Business response:
Thank you for sharing your experience, Debra. Customer service is incredibly important to us, and I'm happy Bobby provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,236 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.