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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsOur technician was on time and very helpful. He was able to resolve our issue within a very short time and had everything working as it should in less than 30 minutes. Great Gil for such skilled technicians.
Business response:
Thank you for sharing your experience, Jim. Customer service is incredibly important to us, and I'm happy Gil provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The tech was very quick and knowledgeable. He came right in, got to work and helped us with our app. He kept his mask on and maintained social distance. He was very courteous.
Business response:
Thank you for sharing your experience, Suzanne. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The Technician Max provided great service and was very knowledgeable about the devices. He is very proficient and made sure the job was completed in a timely manner. I would recommend him to anyone for technical support. He is part of a great company.
Business response:
Thank you for sharing your experience, Marlon. Customer service is incredibly important to us, and I'm happy Max provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Saved me money with more equipment added. Very nice customer service reps. Installers are very courteous (removing their shoes at the door & keeping their masks in place). Two service calls and both times the installers answered all questions without rushing me. Great company to hold my alarm business.
Business response:
Thank you for sharing your experience, Tammy. Customer service is incredibly important to us, and I'm happy your customer service representatives & technicians provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Whenever there is a problem, they are very quick to resolve it. Their technicians are always friendly ad personable.
Business response:
Thank you for sharing your experience, Barbara. Customer service is incredibly important to us, and I'm happy your techs provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician knew what he was doing in and out quickly upgrading my system. And I appreciate that thanks
Business response:
Thank you for sharing your experience, Shirley. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Hoang, our tech, is always on time, efficient, and friendly! Customer service is always prompt and very helpful! Definitely recommend this company!!!
Business response:
Thank you for sharing your experience, T*****. Customer service is incredibly important to us, and I'm happy Hoang provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great customer service!! The staff and service technician were professional and knowledgeable!
Business response:
Thank you for sharing your experience, Rima. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The door had broken on my security panel. The rep came out and repaired it as well as checking the other panel in the home where he found he had to replace something. Was quiet but very informative.
Business response:
Thank you for sharing your experience, NL Bailey. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.