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Alert 360 Home Security Business Security Systems & Commercial Security

4.9
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About this business

Alert 360 - Austin Home Security is a top-rated provider of home security systems, security cameras, alarm systems, home automation, alarm monitoring, and business security systems. Founded in 1973, A+ accredited by the BBB, we are the 4th largest security company serving customers coast to coast and one of the fastest security companies growing due to the following: 5 Diamond Alarm monitoring as low as $15.95, a full line of interactive & automation products including doorbell cameras, wide variety of security cameras, smar... read more

Location details

11500 Metric Blvd Suite 215, Austin, TX, 78758, United States

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4.9500 reviews
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ALAN C.'s profile image
ALAN C. 
on Birdeye

5 years ago

Great Service and got my issue resolved promptly!! 

Business response:

Thank you so much for sharing your experience, Alan Cox. We're happy you're a part of the Alert 360 Family. Please don't hesitate to reach out should you need assistance in the future. Best, Alert 360 - Austin 

GARY F.'s profile image
GARY F. 
on Birdeye

5 years ago

Excellent work done professionally. 

Business response:

Thank you so much for sharing your experience, Gary Funderburk. We're happy you're a part of the Alert 360 Family. Please don't hesitate to reach out should you need assistance in the future. Best, Alert 360 - Austin 

THOMAS M.'s profile image
THOMAS M. 
on Birdeye

5 years ago

Fixed problem and was very professional at doing so. 

Business response:

Thank you so much for sharing your experience, Thomas Malcolm. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Austin 

VANNA D.'s profile image
VANNA D. 
on Birdeye

5 years ago

Has knowledge about the job 

Business response:

Thank you so much for sharing your experience, Vanna Dinh. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Austin 

LEONA B.'s profile image
LEONA B. 
on Birdeye

5 years ago

This should actually be 3 stars... The tech put up all the Alert 360 equipment, however he didn’t know about the Alibi camera equipment Central Security installed a year ago. He called his supervisor/manager for assistance to help re-setup the cameras but the manager couldn’t help either. SO, I have only one camera (garage) that’s working, and I can only see it on my TV. Also, it only video tapes anyone that walks on my driveway only... 

MICHAEL P.'s profile image
MICHAEL P. 
on Birdeye

5 years ago

We had a great experience with the Tech who installed our smoke and fire detectors! Did s great job! We appreciate it! 

Business response:

Thank you so much for sharing your experience, Michael Peters. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Austin 

SUSANA G.'s profile image
SUSANA G. 
on Birdeye

5 years ago

Pete was knowledgeable and resourceful when he encountered technical issues. He was patient and very professional. I recommend this service, from the customer service phone call at the time I reported my concerns about my alarm system, through the work done in site! Austin, TX 

Business response:

Thank you so much for sharing your experience, Susana Guzman. Customer service is incredibly important to us and we're happy to hear Pete met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Austin 

Bryan B.'s profile image
Bryan B. 
on Birdeye

5 years ago

Pleasant , efficient 

Business response:

Thank you so much for sharing your experience, Bryan & Dj Birkeland. Customer service is incredibly important to us and we're happy to hear your technician met your expectations. Please don't hesitate reach out should you need anything in the future. Best, Alert 360 - Austin 

RICHARD B.'s profile image
RICHARD B. 
on Birdeye

5 years ago

Needed battery replaced in alarm control panel. Service was scheduled for three days later and promptly completed. 

Business response:

Thank you Richard Bennett for the opportunity to resolve this issue for you. Please don't hesitate to reach out should you have any further issues. Best, Alert 360 - Austin  

Frequently asked questions about Alert 360 Home Security Business Security Systems & Commercial Security

How is Alert 360 Home Security Business Security Systems & Commercial Security rated?

Alert 360 Home Security Business Security Systems & Commercial Security has a 4.9 star rating with 500 reviews. 

When is Alert 360 Home Security Business Security Systems & Commercial Security open?

Alert 360 Home Security Business Security Systems & Commercial Security is open now. It is open 24/7. 

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