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Alert 360 Home Security Business Security Systems & Commercial Security

4.9
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About this business

Alert 360 - Austin Home Security is a top-rated provider of home security systems, security cameras, alarm systems, home automation, alarm monitoring, and business security systems. Founded in 1973, A+ accredited by the BBB, we are the 4th largest security company serving customers coast to coast and one of the fastest security companies growing due to the following: 5 Diamond Alarm monitoring as low as $15.95, a full line of interactive & automation products including doorbell cameras, wide variety of security cameras, smar... read more

Location details

11500 Metric Blvd Suite 215, Austin, TX, 78758, United States

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4.9498 reviews
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Charlie Remmert's profile image
Charlie Remmert 
recommend  Recommended
3 years ago

Satisfied with the service. 

Business response:

Thank you for sharing your experience, Charlie. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager  

Lucinda Rudin's profile image
Lucinda Rudin 
recommend  Recommended
3 years ago

They are always helpful and respectful and suggested that I could save money over what I had paid in the past. Recently, I made a home phone change which did not work with their system and they were able to install an add-on that made it work for me. 

Business response:

Thank you for sharing your experience, Lucinda. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager  

Cynthia A Holliday's profile image
Cynthia A Holliday 
recommend  Recommended
3 years ago

Service excellent professional 

Business response:

Thank you for sharing your experience, Cynthia. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager  

Jim Erickson's profile image
Jim Erickson 
recommend  Recommended
3 years ago

Quick, professional service. Resolved all our issues. 

Business response:

Thank you for sharing your experience, Jim. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager  

Anthony Hampton's profile image
Anthony Hampton 
recommend  Recommended
3 years ago

They came into my home and did the job right the first time. Max stayed around and made sure my system worked. Mr. Sherman sold me an excellent package. He checked on me while the installation was in progress to make sure I was satisfied. He called me the next day to see what I like best about the system. Alert 360 provides excellent customer service. 

Business response:

Thank you for sharing your experience, Anthony. Customer service is incredibly important to us, and I'm happy both Max & Mr. Sherman provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Gayleen Lefevre's profile image
Gayleen Lefevre 
recommend  Recommended
3 years ago

service. response and great service. 

Business response:

Thank you for sharing your experience, Gayleen. Your recommendation as a customer means so much to us. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager  

Cynthia Shipp's profile image
Cynthia Shipp 
recommend  Recommended
3 years ago

their technicians know what they're doing and do it with patience. 

Business response:

Thank you for sharing your experience, Cynthia. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Karen Renee Holcomb Williams's profile image
Karen Renee Holcomb Williams 
recommend  Recommended
3 years ago

Tech was Professional and solved the issue quickly 

Business response:

Thank you for sharing your experience, Karen. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager  

Agustin Contreras Jr's profile image
Agustin Contreras Jr 
recommend  Recommended
3 years ago

Our technician was awesome. He not only setup my cameras but he taught me how to use the new equipment. Friendly and professional. 

Business response:

Thank you for sharing your experience, Agustin. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home Security Business Security Systems & Commercial Security

How is Alert 360 Home Security Business Security Systems & Commercial Security rated?

Alert 360 Home Security Business Security Systems & Commercial Security has a 4.9 star rating with 498 reviews. 

When is Alert 360 Home Security Business Security Systems & Commercial Security open?

Alert 360 Home Security Business Security Systems & Commercial Security is open now. It is open 24/7.