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Alexander Forrest Investments
- Real Estate Services
- Columbia, MO
About this business
Location details
620 N Tradewinds Pkwy A, Columbia, MO, 65201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is disgusting. It is infested with cockroaches. We told them about the bug issue and they told us they were having people come out and spray so we waited and thought that would help. We cleaned out all our cabinets and bathrooms and everything so they could spray. Well the bugs still were bad, so we told them about it again. They told us they would spray every single room. So my roommate who is pregnant moved everything to the middle of our floors so they could spray the edge of the walls of every room. We came to... read more
Business response:
Thank you very much for your candid review of your recent experience at our Community. Your feedback is extremely valuable to us, as we strive to improve with each and every day. I greatly appreciate your comments about aspects of the bug treatment. Please visit our leasing office at your earliest convenience so that we can better understand your needs and how we can accommodate these.
This place is disgusting. It is infested with cockroaches. We told them about the bug issue and they told us they were having people come out and spray so we waited and thought that would help. We cleaned out all our cabinets and bathrooms and everything so they could spray. Well the bugs still were bad, so we told them about it again. They told us they would spray every single room. So my roommate who is pregnant moved everything to the middle of our floors so they could spray the edge of the walls of every room. We came to... read more
DO NOT RENT FROM THIS PLACE. This place is completely awful. I don't know how they haven't been shut down yet. We moved in and within just a few days were seeing huge cockroaches. We complained for about 3 months before they finally had exterminators come out. They are awful about keeping up with maintenance in these apartments. We had several things break or not work properly. We would put in requests for things to be fixed and they would just completely ignore the situation. The only real complaints they cared about were ... read more
Business response:
Hi, Kaleb. We appreciate you taking the time to write this review. We're disappointed to see that your experience at Oakbrook Terrace has not resulted in a higher rating at this time. Our maintenance team works hand-in-hand to ensure a great living experience for each and every one of our residents, and we apologize if we did not achieve these goals. If you would like to discuss further, feel free to reach out to us at 785-273-3390. - The Team at Oakbrook Terrace
This place is disgusting. There has been a cockroach INFESTATION going on for weeks now. They have said they found out they were coming from a neighbors apartment and was told to move everything from walls and they would spray. Instead sprayed ONLY the kitchen. They have invaded the microwave. If u place a skillet on the oven you see tons run from underneath. On top of that the maintenance doesn't actually fix an issue even when the furnace LITERALLY shot a flame out of the vents, instead they just right it and say it's fixe... read more
Business response:
Hey Josh, Thank you for taking the time to write a review of Oakbrook! We do apologize that you are unhappy here, even though you are not listed on a lease and are living as an un occupied occupant. If you would have the lease holder call the office we would be more than glad to get the issue resolved. But I do truly believe that your bldg. is on a two week rotation for the exterminator and like the notice states, a couple days after the exterminator is done it is highly encouraged that you take the time and sweep up any dea... read more
We moved in at 9 months preggo and we told them like 3 days after living there that our ac unit wasn't working properly and that ours dishwasher didn't work and told them our door needed fixed bc it had a huge gap and the lock looked like it has been messed with and it took forever for some things to get fixed only bc I bothered them everyday about it or else none of it would have gotten fixed and some still never got fixed like our ac and we have proof it didn't work and with a newborn baby we needed it to work so we moved ... read more
Business response:
As I am sure you are aware, the end of June saw temperatures exceed 105', which in turn put stress on the air conditioners and resulted in several units being out of service. Our Regional Manager purchased 6 portable units to provide air to those who had a non functioning machine. Due to the heat wave, many other business were experiencing similar issues - which resulted in a backlog of several weeks to purchase new systems. Maintenance help was brought in from Kansas City sites to assist in the completion of work orders and... read more
I had a very bad experience at their location in Mauldin. Lions gate apartments. I called corporate and they just said they would speak to Property Manager Jonathan about his conduct. After he threw a chair in the office while I was in there. He also told me to get the f*** out his office.
Business response:
Prudence, I just wanted to thank you again for talking to us on the phone a few minutes ago. We are sorry to hear that you had a bad experience. We hope that you are able to continue enjoying the property and we appreciate your feedback.
This place is absolutely horrible. I recently moved out four months ago still haven't received my deposit back. Keep getting the run around. They lie and say they will check into things and never do. I had to move because they wouldn't fix anything. My fridge was broken for over a month. There was an electrical issue in my unit that never got fixed. The worst apartments ever!!!!!!
Business response:
We cannot go into resident account particulars on a public forum. Although our onsite team strive to provide excellent customer service there may be instances where additional support may be needed. We invite you to contact our Peak Cares Resident Support Team. Our representatives respond to all correspondence in the order it is received, and can be reached by the methods listed below: Email: peakcares@peakliving.com Mail: 5152 N. Edgewood Dr. Ste. 250 Provo, UT 84604, Attn: Peak Cares Phone: 844-700-7325 (PEAK) between 9am ... read more
This place is absolutely horrible. I recently moved out four months ago still haven't received my deposit back. Keep getting the run around. They lie and say they will check into things and never do. I had to move because they wouldn't fix anything. My fridge was broken for over a month. There was an electrical issue in my unit that never got fixed. The worst apartments ever!!!!!!
I've had this problem over a year now they I have messages straight to Brenda cell (the manager) off this issue and they keep saying there Gunna come fix it they have not along with out let's that fall out and are a FIRE risk
Frequently asked questions about Alexander Forrest Investments
How is Alexander Forrest Investments rated?
Alexander Forrest Investments has a 4.4 star rating with 2,316 reviews.
When is Alexander Forrest Investments open?
Alexander Forrest Investments is closed now. It will open tomorrow at 8:00 a.m.