All Fuel Installation & Services

4.9

Heating & Air Conditioning/HVAC
Troutdale, OR

About this business

Contractors Heating & Air Conditioning/HVAC

Location details

31422 SE Division Dr, Troutdale, OR, 97060, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.9592 reviews

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Scott L.

5 years ago

Called All-Fuel in December about my gas insert. I told them exactly what I thought was wrong with it after I had done extensive testing and research. They indicated that they have a standard cleaning and troubleshooting appointment for $189 where they should be able to fix it, but the next available was in February. Ouch. My bad for waiting til December I guess. I took the appointment. When the tech came in February he did a perfunctory cleaning and troubleshooting and confirmed exactly what I said was wrong with it. He ind... read more

Sharon F.

6 years ago

I called this company because our gas fireplace valve seemed to be a little loose and we were worried about it not shutting off completely. The office ladies that I spoke with were very pleasant. They had an "estimator" send me an e-mail asking for a picture. I sent a picture of the valve (which seemed sort of odd) and he then asked me to send him a picture of the wall. I had explained to the ladies in the office that this was a gas insert in a normal fireplace.....can't imagine why he wanted a picture of the wall. I se... read more

Business response:

We were very responsive to you in every way. We are a family owned and operated business and our goal has always been helping our customers with full intent on being the company that doesn't over charge or hide anything to our customers. We asked for photos because we wanted to determine how the valve was installed in order for us to estimate the replacement cost. Your original lead came through Home Advisor (we paid $26.00 for this lead) and you stated the valve had sunken and had become hard to operate. When valves become ... read more

Tom T.

7 years ago

Called to have an estimate on purchase and installation of pellet stove. Worker showed up and said estimate would follow. Never happened. No trust here

Business response:

Tom, I think you must have the wrong company as we do not service in the Tillamook area, We are located in Troutdale and that is way out of our service area. We don't service residential customers outside of the Portland Metro area. Also our estimators deliver bids on site as they are equipped with computers and printers and discuss the details of the proposal with you before they leave.

Lexi R.

8 years ago

Mixed experience here. I got a wood stove installed, very expensive but pretty comparable to everyone else that bidded. It was around $2200 for the installation. I was impressed with the workers that actually put the wood stove in, very professional and fast. They also went over instructions with me on what to expect during the first few uses. However, this company didn't seem to do any research on my specific wood stove brand requirements, or my county regulations. They installed the wood stove as if it were being placed... read more

Paul H.

9 years ago

Mixed experience, will update after county building inspection. Quick, thorough inspection and estimate for wood burning stove and installation. Easy, prompt scheduling of install. Good install experience, very professional 2 man team. Problem with receiving incorrect payment options info from sales rep so installers have to callback to the office to get me the "cash" discount, embarrassing and stressful. Then same sales rep misscheduled the building permit inspection on the wrong day so I waited all day on my day off when... read more