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All My Sons Moving & Storage
- Movers
- San Antonio, TX
About this business
Location details
10026 IH-35 N, Suite 2A, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
DO NOT HIRE THIS COMPANY. They damaged my furniture beyond repair and lost pieces to my beds!! I have mattresses sitting on my floors because the beds cannot be reassembled. The movers had no clue how to pack and move my items properly. One of the guys dropped and shattered my desk right in front of me and told me to claim it. There were supposed to be 4 movers, 3 showed up. One of the 3 was injured and sat in the truck another wanted to talk all day and had no training-- it was his first day. My move was a nightmare. I ren... read more
Business response:
Hi Ann-Marie, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
I used this company for the first time last Friday. They quoted a price of $1250 but at end of move they charged $2450 The crew was slow since hourly charge. Just threw things in boxes with no packing ... many broken items... will have to file a claim. One of the workers destroyed my bathroom... They came in door at beginning saying. “We like gratuities”! I regret calling them & will never use them Again ... I want to warn everyone about this company.....
Business response:
Hi Sherrie, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in South San Antonio (not our main San Antonio branch), which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention.
I was at the flying j (pilot) service station on IH35 Waco on Nov 1 at approximately 9am I was attempting to fuel up my motorhome at one of. the two pumps for RV''s. both lanes had one of your trucks parked in them with no drivers. they were inside the store. It was over 20 minutes before they ever came out and even then they were in no hurry to move. this is good advertising for your comp
Business response:
Hi Gerald, thank you for making us aware of this situation. We will be addressing this issue with our fleet and safety team to ensure that it is properly taken care of. If there is anything else that you need, please don't hesitate to reach out.
Would NOT recommend. Where to begin...? Moved from FTW to San Antonio. Ftw guys loaded & Sa guys unloaded. The truck was packed so poorly. The guys in San Antonio took pictures so they weren’t responsible for damage. Which didn’t matter to AMS because they haven’t taken care of us since the move we made in July 2018. After the move we had to patch up walls due to carelessness. Our furniture was not properly packed to be protected. Our newly purchased bedroom furniture- ALL damaged. 2 dressers, 2 night stands, headboard, foo... read more
Business response:
Hi Tarah, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have already been working with the local office and our customer care team to resolve this issue. If you need further assistance in the meantime, the customer care team can always be reached at (866) 941-1849. The number for ... read more
The worst. Even though the movers admitted to damaging my stuff, I had to fill out a piece of paper and get it notarized. Then one of the movers offered to move my stuff in the future for half the price because he admitted All My Sons is over priced. $400 for a one bedroom apartment is NOT worth it.
Business response:
Hi Jared, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in San Antonio South (not our main San Antonio branch), which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention.
I scheduled for 3 movers for a 1 bed/1 bath load and unload into new apartment down the road. Charged me ridiculously. I did not have very much stuff to move and they took almost 5 hours. Crew was exhausted from previous moves before me so I received half gassed employees. Talked to a manager and he refused to take off more than $10/hr and travel fees. Charged for moving items they did not use on my job. Guys were courteous and nice to me but I expect high quality for paying over $1200 for moving a small 1 bed/bath. Will nev... read more
Business response:
Hi Morgan, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in South San Antonio, which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention.
Business response:
Hi Nina, thank you for providing us with this feedback. We regret to hear that you did not have a positive moving experience with us. Your frustration is completely valid and we take your comments extremely seriously. If there is anything we can do to help improve your experience, please don't hesitate to reach out to our customer care team at 866-941-1849.
Our moving company forgot to add us to the system and was unapologetic for the mistake. I called up All My Sons and spoke with Kelsey and she got us fixed up with two guys and a truck for the afternoon! Y’all saved the day and the service was worth every penny. Thank you! ***update: unfortunately I have to knock a star because it seems we are missing a piece of our bed and when I called and spoke to whoever at 5:30, getting told I would be receiving a call back and then radio silence.....? No bueno.
This moving company is a nightmare. I was supposed to have 4 people, and only three showed up. I was moving 3 miles away, and was quoted 3 hours. They only moved 11 items, and took almost 4 hours to do it. Every item they moved was damaged including my walls. Charged me for mattress covers, mirror covers, and tape. They only used a bit of tape. The mattresses are so dirty, and furniture will cost way more then the overpriced move to repair. The head guy had about 10 cigarettes in just under 4 hours of the move. I have never ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.7 star rating with 6,487 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.