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All My Sons Moving & Storage
- Movers
- Corpus Christi, TX
About this business
Location details
210 N. Brownlee Blvd., Corpus Christi, TX, 78401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I should have read the FB reviews before hiring. The actual movers were no issue at all. The issue came with the sales pitch. Told by three different people the job time was set in from 12-2, how am I to know that means when they will arrive...12-2? I am then told that they will call when headed over, did not happen. Then told it is $149 travel time, got it. & 149 hr labor rate, got it. But then when hit the bill they charge you $149 labor while you products are in the truck...then why am I also paying drive time. Cal... read more
Business response:
Hi Kassie, we sincerely appreciate your feedback and concern. I understand that your concern relates to an All My Sons Moving & Storage branch in Dallas, which is a different location than the one you posted to. That said, at AMS we strive to provide outstanding customer service to all our customers. Rest assured, we will be taking corrective steps in the location that serviced you originally. Thank you for bringing this to our attention.
You all need to make an itemized bill up front before any work is to even be done or projected to drive out to the location. I had a direct quote of $511 quote a price over the phone then paid a deposit but, y’all didn’t even do the job because you guys wanted to quote $300-$400 more. Then only refund me back $47.00. Never once in conversation the 3x we talked did anyone mention couches that had to be covered. Will never call again for a moving quote!
You all need to make an itemized bill up front before any work is to even be done or projected to drive out to the location. I had a direct quote of $511 quote a price over the phone then paid a deposit but, y’all didn’t even do the job because you guys wanted to quote $300-$400 more. Then only refund me back $47.00. Never once in conversation the 3x we talked did anyone mention couches that had to be covered. Will never call again for a moving quote!
Make sure you check out the online reviews on the company. They have the same complaints leveled against them across the country.
Make sure you check out the online reviews on the company. They have the same complaints leveled against them across the country.
The guys that did the work were very good, professional and handled all our belongings carefully. That being said, the price we were given as an approximate cost was 500.00 less than we were charged. We were stunned at the difference. But it was pay up or they take your belongings. Sorry business practice. I would never recommend them to anyone .
Business response:
Hi Martha, thank you for reaching out about this issue. We do understand your frustration with the final amount on your bill. We do apologize if you were told on the phone an approximate amount for your move. All of our call center representatives are told not to give specific amounts because it's impossible to know exactly how long a move will take. They should've just given you the amount per hour and the additional fees associated with the move (fuel, travel, etc.) If you still have further questions, please don't hesitat... read more
I scheduled them to load a pod for me since I was making a long distance move. At the time of posting this, they were supposed to load my pod today (Saturday). They have yet to arrive and they have yet to even confirm what time if ever they are coming. As of Friday (yesterday) I hadn't heard anyone but they definitely charged my card $100 deposit. I called them with less than 24 hours before the move to see what the deal was. They said they would be here today but I was the second move so couldn't give me a time. Not even a... read more
Business response:
Andrew, we are terribly sorry to hear about what happened while enlisting our moving services. We would like to make sure that mistakes like these do not happen again. Please contact or customer care team at 866-941-1849 with your move ID to make sure your situation is made right. Thank you, All My Sons.
Two of the guys were awesome, third guy I caught trying to steal money out of my wallet. Sad part was the money was for him anyway, like I said the driver and his brother were amazing I would recommend them to anyone, but second helper tried to steal and kind of makes me uneasy to ever use them again. Hopefully their management takes care of this for future customers.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 1,535 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.