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Allstate Protection Plans / SquareTrade
About this business
"My son cracked glass on his phone. Phone useable but screen looked terrible! I held off fixing partly due to $75 deductible and also to teach him lesson. Finally after 3 weeks and because glass may eventually shatter, I filed claim online. Very easy process. Lo and behold, what a nice holiday surprise that deductible was waived! I was able to go to Apple Store since price within range and get it fixed that day. Sent in receipt and SquareTrade processed and sent me check within a week! I did call to confirm the waived fee an... read more
Business response:
“So glad to have been able to help you! Thank you for sharing your story!”
"This has to be the best extended warranty company that I have ever dealt with. New years eve my TV went out exactly 2 years from date of purchase. Next morning I filed the claim online. The following Monday morning I spent less than 10 minutes on the phone with an agent. I was informed that I would be receiving a newer and bigger model as a replacement within a week. The new replacement arrived on that Thursday. 4 days total turn around time. You cant get much better than that. I cant be any happier with the service provide... read more
Business response:
“We can sympathize with a NYE fail! Thanks for writing a review and glad we could help!”
"My headphones were damaged. I shipped it to Square Trade. Immediately they informed me it couldn't be repaired, so I was offered the amount I paid for my product online. All is well. It was a simple and satisfying experience"
"I have had two experiences with the squaretrade program....The first took a week from first contact to return of product....I was blown away with the speed...both times the repairs were done quickly and returned to me. When contacted customer service either by phone or email.....I was answered promptly and in a professional manner. I have recommended squaretrade to all my family and friends."
"I have used Squaretrade for years and have filed few claims in that time. It has always been nothing less than A+ service and knowledgeable staff. Quick & painless refunds make it the reason I keep coming back to protect my Electronics. "
"I bought my ST warranty with a new Smart TV and am so glad I did! After the TV warranty ran out the "motherboard" went out and my TV started shutting itself off within 2 minutes of turning it on. We called ST, they over nighted the replacement parts needed based on our conversation and sent a repairman out. This happened over the New Year holiday so we did have to wait a few days for the repair. Totally worth the price for an additional 4 year warranty. Customer service was excellent, the repairman was very nice and knowled... read more
"It's always a hesitation point when you are asked if you are interested in an extended warranty. Even though you hope you that you will not need it. It was great to have my square trade warranty. The process was very simple just make sure that you register it and upload your receipts as soon as you can so that your process will be smoother if you need it. after a few questions and some troubleshooting over the phone they will either repair the item or replace it. Great and easy service."
"CS response to initial claim, approval, revised claim process, approval, reimbursement approval and processing took hours, and over the new years weekend!! extremely fast response to all inquires. have all my devices on a square trade policy"
"Bought a tv warranty through costco at time of sale. Never used previous warranties so didn't know what to expect. Excellent value, Great customer service. Prompt. Effecient. Friendly. professional. Actual technician service date delayed due to Canada Customs for part but understand new Canadian supplier coming on board. Have recommended Square Trade to friends & in store at Costco. Another benefit of buying at Costco."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,370 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.